Blog
What happened at PensionBee in June 2019
We were busy bees last month, working hard to bring exciting new features to your pension. Here’s what we were working on in June.

Summer is finally here and there’s a buzz in the air - and in our BeeHive! We were busy bees last month, working to bring exciting new features to your account as well as stacking up those award wins. Here’s what we got up to in June.

We’ve automated your tax top ups from HMRC

Automated tax top ups

We’ve recently made improvements to the way your tax top ups from HMRC are added to your account. Now, whenever you make a personal contribution to your pension, we’ll automatically add your 25% tax top ups from HMRC so you can see the funds in your account straightaway.

This means you’ll no longer need to wait eight weeks for these to credit your account, and will be able to see a more accurate view of your balance whenever you log into your BeeHive. Don’t forget, most savers can contribute £100 to their pension from a personal bank account, and get a £25 top up from HMRC, to a maximum of £40,000 in the current tax year.

We’re keeping your pension safe

New safety page

Keeping your savings safe is paramount to us at PensionBee, so we’ve updated our website to highlight the security procedures we use to protect your money. PensionBee is directly authorised and regulated by the Financial Conduct Authority, and we’re also a member of the Association of British Insurers, working on better standards in the pensions industry.

Plus, our pensions are managed by the world’s largest money managers – State Street Global Advisors, HSBC and BlackRock – so you know your money’s in experienced hands. They invest your money and your pension is kept completely separate from our own funds.

If our money managers fail, your pension will be protected by the Financial Services Compensation Scheme up to 100%. We’ll also pursue any compensation on your behalf. Should PensionBee fail, your money manager will continue to invest your pension. We don’t manage your money, so your savings would be safe.

We protect your data with full encryption, secure data protection practices, and we will never share your personal information without your permission. You can find out more about our security policies on our website and our FAQs, or get in touch with your BeeKeeper if you have any questions.

The awards keep coming…

The awards keep coming

We’re pleased to announce that PensionBee was named ‘Diversity and Inclusion Champion’ at the Computing Tech Marketing & Innovation Awards, in recognition of our work campaigning for diversity and representation in the pensions industry.

We’re immensely proud that half of our team consists of women and we have around 40% BME representation at PensionBee – an achievement that’s unheard of in our sector. We’re working hard to prove that pensions can be a good career for anyone looking to be on the cutting-edge of product development and innovation, while challenging the perceptions of what people in pensions should be.

We also won two awards at the Investment Marketing and Innovation Awards: ‘Most Innovative Direct Consumer Proposition’ and ‘Open Innovation’. The first accolade acknowledges our simple online user journey which has transformed pension transfer processes to give you complete control and clarity over your pension.

The second award recognises our innovative use of Open Banking in an industry that hasn’t changed or adapted with advances in technology in decades. We plan to share our APIs with even more banking marketplaces and aggregators in the near-future to put pensions back where they belong – at the forefront of your finances.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

How PensionBee revived Lynn’s pension savings
PensionBee customer and personal finance blogger, Mrs Mummypenny, describes how PensionBee helped her to get her pension savings back on track.

Personal finance blogger and mum of three Lynn was keen to start saving into her pension again after taking some time off work to set up her business. Lynn needed an easy, flexible self-employed pension as she entered her 40s.

PensionBee’s self-employed solution

Lynn consolidated her old pensions with PensionBee, finding our transfer process simple and painless. We just needed some basic details about her old pensions, like her provider name and policy number, and then we did all the work - no paperwork, no fuss.

One of the things I really love about PensionBee and being self-employed is that I’ve got flexibility to put whatever I choose into my pension each month.

Now, Lynn can make contributions into her pension straight through our app, with no minimum or fixed contribution amount. With a fluctuating self-employed income, this means that Lynn can save an amount that works for her each month, whether it’s £1000 or £100.

Achieving long-term financial goals

In previous jobs, Lynn didn’t opt in to her workplace pension scheme, a financial decision she regrets as she gets closer to retirement. Now that she’s saving into her PensionBee plan, Lynn feels reassured as she tracks the performance of her savings on the app.

It feels incredible to have that visibility. It gives me a sense of reassurance that I know exactly what’s going on with my money.

It’s always better to start saving for retirement early, but since transferring to PensionBee, Lynn finally feels in control of her pension savings. She’s reaching her financial goals and getting back on track for a comfortable retirement.

Find out what other PensionBee customers have to say over on our YouTube channel, or take a look at customer reviews on Trustpilot.

What happened at PensionBee in July 2019?
Summer is finally here! This month, we’ve been working to make managing your pension a sunny experience. Find out what we’ve been up to this July.

Whether you’re loving or loathing the heat, it’s safe to say that the ‘Great British Summer’ is finally here. In between the awards ceremonies and the sunshine, our team has been working hard to make managing your pension even easier. Here’s what we’ve been up to this July.

We’ve made it even easier to see your pension balance grow

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We’ve made a few changes to the ‘Balance’ tab in the BeeHive so it’s now even easier for you to understand your transactions. As part of this we’ve changed how your tax top ups are displayed so it’s more straightforward to see which tax top up relates to which contribution.

You’ll also be able to see more information on your rewards, from the name of the person you successfully referred to the corresponding tax top up. Remember, you can recommend PensionBee to your friends, and as soon as they successfully transfer a pension, we’ll automatically add £50 to your pension and £50 to theirs too (£40, plus a £10 tax top up). Full terms and conditions can be found on our website.

We’ve invested over half a billion pounds on your behalf

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We’re proud to announce that we have now surpassed £500m in pension money, with a further £400m on its way. That means you’ve trusted us with almost a billion pounds of your retirement savings!

Thanks to you, PensionBee has become a key challenger and disruptor in one of the oldest industries – in just a few years. We don’t take the trust you’ve placed in us lightly and will keep campaigning for change and listening to your feedback, so we can continue to bring you a leading pension product.

Our app’s just turned 1

App-y anniversary

Can you believe it’s already been a year since we launched our mobile app? The app was designed to help you to manage your pension with ease, with 24/7 access to your balance and the ability to view past performance and make contributions – all from the palm of your hand.

We’ve got lots of exciting updates planned over the next few months so watch this space. If you haven’t already, download the PensionBee app from the Apple App and Google Play Stores.

Don’t forget you can also see your PensionBee balance in some other leading money management apps including Starling, Yolt, Moneyhub, Money Dashboard and Emma.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in August 2019
We were busy throughout August, working on new features to enhance your pensions experience. Here’s what we got up to

Summer might be winding down, but we’re as busy as ever! We’ve been working hard on more new features and continue to stack up those award nominations. Read on to find out what we got up to in August.

We’re enhancing our Analytics tab to make retirement planning better

We’re working on some updates to the Analytics tab in your BeeHive to to help our customers better plan for retirement. We’re building a new retirement planning tool to make it simpler to see how much money you’re likely to receive at retirement and how long your pension could last, based on your current contributions. The new calculator will let you know whether you’re on track or whether you’ll need to boost your savings to reach your long-term goals.

It can be tricky to figure out how much you need to save for retirement, which is where our handy tools come in to help make planning for your future straightforward and easy to understand. And remember, it’s never too late to start saving! If you’re in your 40s or your 50s, there’s still time to build a decent pension pot for a comfortable retirement.

PensionBee shortlisted for two Technology Product Awards 2019

We’re proud to announce that we’ve been shortlisted for two Technology Product Awards in 2019: ‘Most Innovative Use of AI / Automation - SMEs’ and ‘Technology Hero of the Year’, for our CTO, Jonathan Lister Parsons.

Innovation is one of our PensionBee values and we’re incredibly passionate about making use of exciting technology to create a seamless, modern pension service that serves our customers any time, any place. Our CTO Jonathan works tirelessly alongside the rest of our tech team to make your pensions experience simple and convenient.

We’ve also been shortlisted for a Schroders UK Platform Award in the ‘Leading Digital Platform’ category, an accolade we’re immensely proud to have won back in 2018.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in September 2019
September is always a busy month for PensionBee. Read on to learn about the new features and updates that we’ve been working on this month.

We’ve been working hard this September to bring you some exciting new features, including a new retirement planning tool and improved withdrawals for over-55s. Read on to find out what we’ve been up to this month.

We’ve enhanced our ‘Analytics’ tab to give you a clearer picture of your pension situation, now and in the future

Analytics update

If you’ve logged into your BeeHive in the last few days you may have noticed the improvements we’ve made to the ‘Analytics’ tab. We’ve replaced your old performance chart with an interactive retirement planning tool, to help you better visualise the level of savings you might need for retirement.

Instead of focussing on past performance, your new retirement planning tool is forward looking, and helps you see how much you have now, compared to your target, at a glance. The new tool will let you know whether you’re on track for a comfortable retirement or whether you’ll need to boost your savings to reach your long-term goals.

There are three key elements to the new ‘Analytics’ tab:

  • Retirement Planner - a brand new tool that lets you see the level of savings you might need based on your long-term goals
  • Transfer and Contribution breakdown - a new snapshot of what’s in your pension pot, based on how much you’ve transferred, contributed and received from HMRC in the form of tax top ups
  • Past performance - a refresh of the old analytics chart that now simply shows the growth of your pension pot over time

We’ve increased the efficiency of withdrawals for over-55s

Withdrawals for over 55s

A few months ago we announced that whenever you make a contribution to your pension we will automatically add your 25% tax top ups from HMRC, so that you can see the funds reflected in your pension balance straightaway. We’ve now introduced the same improvement for withdrawals so instead of your money taking several weeks to reach your bank account, it will soon take a matter of days.

On average it will take around 10 working days for you to receive your money, as long as there are no issues verifying your bank details. Plus, if you’re making repeat withdrawals to the same bank account(s), you’ll now be able to select your bank details from a drop down menu without needing to input the same information each time.

Remember, you can only start withdrawing your pension after your 55th birthday, and therefore won’t be able to benefit from these new features until then.

Our CEO, Romi, is to help establish the government’s Pensions Dashboards

Pensions Dashboards

The way we manage our pensions is changing, with the government planning to introduce an online dashboard that lets you see all of your pensions together – from your old workplace pensions to the State Pension – in the next few years.

While the project is still in its infancy, last week it was announced that our CEO, Romi, would be joining the Pensions Dashboards IDG Steering Group alongside nine others from a diverse range of companies including Which? and Moneyhub. The group has been chosen to represent the interests of consumers, fintechs and the pensions sector, and will be working on the practicalities of establishing pensions dashboards services and making them available to the general public.

As you know, PensionBee is already successfully using technology to help customers like yourselves find and combine their pensions, giving Romi valuable insight into the process. Romi’s appointment will help ensure that consumers have a louder voice in the creation of pensions dashboards and that the end product delivers a service that’s fit for purpose.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

How to set a good retirement goal in three easy steps
Find out how to take control of your retirement savings and set yourself a realistic goal in three easy steps.

Setting yourself a retirement goal is a great way to take control of your retirement planning. A realistic and achievable goal could help you see whether you’re on track to achieve the kind of retirement you want, and to encourage you to stay on track! Here are three easy steps to setting a good retirement goal.

1. Budget

Before you can start planning for your retirement, you’ll need to know what your finances look like in general. You’ll want to start with a budget, which will help you to see where you’re spending and where you can save. Begin by listing your essential monthly expenses, including rent or mortgage payments, bills, food, transport costs, and any other regular payments. You should also list any existing contributions you make into your savings accounts, pension, and other investments.

Next, make a record of all your non-essential purchases each month, like eating out and takeaways, new gadgets, subscriptions, and drinks at the weekend. You can find the cost of these expenses by checking your bank statements. Many modern banking accounts, like Monzo and Starling Bank, automatically categorise your payments, so it’s even easier to identify where you’re spending.

Once you’ve listed all of your expenses, it’s time to calculate your income. Subtract the cost of your monthly expenses from your monthly income to see what you have left at the end of the month. You might need to make some changes to your spending habits in order to save more into your pension. Consider which non-essential purchases you can cut back on or stop entirely; maybe you’re still paying for a subscription service you haven’t used in six months! Working out a healthy budget that works for you and your lifestyle will enable you to set a realistic retirement goal because you’ll be able to see what’s achievable for a comfortable retirement.

2. Think about the future you

Once you’ve set up a good budget, it’s time to start planning for the kind of retirement you want. Have a think about what sort of lifestyle you would like to have in your 60s, 70s, and 80s, and how much this is likely to cost you. In 2016/17, the average UK couple had an annual retirement income of £29,952, which covers all the essentials like a home and bills, as well as small luxuries like the occasional holiday.

It can sometimes be difficult to envision our lives in retirement, so start with the basics and think practically. Think about where you’ll live and what your day-to-day expenses are likely to be. Take a look at your budget to see how much you’re currently spending on food and transport, and consider how these habits might change in the future. For example, the cost of your weekly shop may reduce once your kids have moved out and you’re no longer preparing meals for a large family. Plus, you’re likely to be commuting less once you’ve retired! Remember to factor in the increasing cost of living, and think about your income streams. You might receive an income from your pension alongside other investments or a part-time job.

Once you’ve got a rough idea of your ideal retirement income, you can use our pension calculator to see how much you need to be saving in order to meet your goal. Our calculator will tell you whether you’re on track or whether you need to be saving more. You can adjust your retirement age and how much you’re contributing to land on a realistic target that you can work towards.

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3. Get on top of your pensions

After you’ve worked out how much you need to save in order to meet your retirement goals, you’ll need to start fortifying your savings. First, it’s a good idea to track down any old or lost pensions to see if you can boost your savings. Consider combining your old pensions as bringing all your pension savings together could make it easier to manage them. Plus, you might be able to save on fees which, left unchecked, might eat away at your old pots.

Check to make sure you’re enrolled on your workplace pension scheme, which is an easy way to top up your retirement savings. Contributions will be taken straight from your paycheck so you don’t have to worry about forgetting to save, plus employer contributions can boost your pot with free money!

Finally, consider saving any extra cash into your pension, for example after a bonus or inheritance. You can use our pension calculator to see how this can help your progress towards your retirement goal. Remember, most people are eligible for a 25% tax top up from HMRC on pension contributions, which can really help to build a solid pension pot.

We want to help you to make sense of pensions so we’ve put together our Pensions 101 series over on our YouTube channel to explain how pensions work and how to get on top of your retirement savings. Take a look and let us know your thoughts in the comments section.

What happened at PensionBee in October 2019?
This month, we’ve been actioning customer feedback to continue delivering a leading pension product. Here’s what we’ve been up to in October.

This month we’ve been reflecting on the feedback you give us, and how we can incorporate your ideas to continue delivering a leading pension product. Read on to find out what we’ve been up to in October and the changes we’ve made in response to our customers’ feedback.

Our approach to sustainability

Sustainability

Reducing our impact on the environment and investing responsibly are subjects that are close to all of our hearts and you can read more about sustainable investing in our blog. As our customers, we feel it’s important that you know what our approach to the environment is, and how we plan to campaign for the issues that matter to you most.

We believe pension providers have a key role to play in the transition from the carbon economy to one based on 100% renewable energy sources, and should promote positive climate change activities in the companies that your pension funds are invested in.

We’d love to hear your thoughts on this topic, and if you’ve got a question on the sustainability of your pension plan, we’ll put it directly to your money manager when we film your next plan update. Get in touch by emailing: engagement@pensionbee.com.

Your analytics chart is back

Analytics feedback

Following the launch of our new retirement planning tool, you asked us to bring back the old analytics chart, and we listened! To see the past performance and growth of your pension pot over time, simply log in to your BeeHive and click on the ‘Analytics’ tab, where you’ll find it below the new retirement planner and transfer and contribution breakdown chart.

We’re speaking out about slow pension transfer times

Slow pension transfers

Last week the Telegraph and the Sun published our analysis of more than 50,000 pension transfers, looking at the fastest and slowest providers. There was a huge variation between firms, with some taking just 12 days to transfer a pension, and the worst taking an unbelievable 404 days.

Outdated legislation from 1993 allows pension providers to hold your savings hostage for up to six months before honouring your wishes and completing a pension transfer. We know this can be incredibly frustrating for our customers, which is why we’re renewing our campaign for a pension switch guarantee.

Thankfully lots of things have changed in the past 26 years, and it’s time for pensions to be brought into the 21st century. We’re calling on the government to create new legislation that will allow savers to easily and safely change their pension provider, in the same way we can change our bank or energy provider in a set number of days.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in November 2019
As things start to wind down for the festive season, there’s been no let-up at PensionBee. Here’s what we’ve been up to in November.

As things start to wind down for the festive season, there’s been no let-up at PensionBee. From hosting our first ever hackathon event, to putting the hard questions to your money managers on your behalf, read on to find out what we got up to in November…

How we’re engaging your money managers on sustainability

Sustainability

Last month, we discussed our approach to sustainability and why we believe pension providers have a key role to play in the transition from the carbon economy to one based on 100% renewable energy sources. In the weeks since, we’ve continued to put pressure on your money managers to answer your questions about the inclusion of certain companies, both in your quarterly plan update videos and also in writing.

Our CEO, Romi, recently wrote an open letter to Sacha Sadan, Director of Corporate Governance at Legal & General, querying Shell’s inclusion in the Future World Plan. While Legal & General are yet to publicly respond in full, they told the Guardian that they believe the oil company could do more and they were pushing for greater transparency on how Shell’s production plans aligned with the Paris agreement. We’ll let you know once we hear more, but in the meantime you can read Romi’s letter in full and stay up to date with the latest news in on sustainability.

Introducing Scam Man & Robbin’

Scam Man and Robbin

At the end of November we held our eagerly anticipated Pension Scams Hackathon event which brought together some of the most innovative “pentech” (pension technology) companies in the UK, and challenged them to work together to create a concept for an online game that increases awareness of pension scams.

Cross-company teams from PensionBee, Nutmeg, AgeWage and Smart Pension had just six hours to deliver the concept for a game which met three assessment criteria: virality, engagement and relevance. At the end of the day, concepts were judged by three pensions industry experts: Michelle Cracknell CBE, Non-Executive Director at PensionBee and former CEO of the Pensions Advisory Service; Margaret Snowdon OBE, President of the Pensions Administration Standards Association and Chairman of the Pension Scams Industry Group; and Stephanie Baxter, Deputy Personal Finance Editor at The Telegraph.

The winning concept, ingeniously called Scam Man & Robbin’, casts the player in the role of vigilante ‘Scam Man’, who’s main objective is to protect people’s pensions, blowing the whistle on anything he thinks could be a scam.

Inspired by one of the world’s most-loved superheroes, Scam Man & Robbin’ aims to challenge common misconceptions which may initially seem positive about a pension scheme, such as guaranteed high returns or a friend’s recommendation, but may in fact be the hallmarks of a scam.

We’re excited to start working on the game, and you can expect to see Scam Man & Robbin’ sometime in early 2020.

We’re ending the year on a high

Award winners

Last week PensionBee was named ‘Online Business of the Year’ at the Growing Business Awards, which celebrated the strength, vision and resilience of fast-growing SMEs and entrepreneurs.

The judges praised us for being ‘ahead of the curve’ and highly aware of our ‘social responsibility to grow sustainably and maintain a high level of service and innovation’.

We’re also thrilled to announce that our CEO, Romi, was named ‘Entrepreneur of the Year’ at the 2019 City AM Awards earlier in November, seeing off stiff competition from business leaders in industries as diverse as fintech and medical services to energy and manufacturing.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in 2019
2019 was a big year for us at PensionBee, filled with innovation, improvements, and lots of award wins! Here’s what we achieved last year - bring on 2020!

This article was last updated on 13/12/2022

2019 was a big year for PensionBee: we launched a bunch of new features, made some important product improvements, and celebrated a ton of award and industry wins! Here are some of our highlights from last year.

We launched some new features

Product features

Back in January, we launched three new pension plans: our Shariah, Preserve, and 4Plus plans. These plans offer specific investment approaches that could be suitable for different investment goals. For instance, our Shariah Plan invests your money in accordance with Islamic principles on finance, which may make it suitable for anyone looking to invest more responsibly. Our Preserve Plan reduces risk in order to preserve your savings as you approach retirement age.

In December 2022, we launched our new-look “Refer a Friend scheme“ which makes it even easier to refer your friends via our web and mobile apps. Remember, you’ll get a £100 (£80 from PensionBee and £20 tax relief from HMRC) added to your pot for each friend that opens an account with us and adds £100 or more to it. And with up to 50 friends you can refer, you could earn up to £5,000 in pension contributions!

And we improved some existing ones

Improvements

This past year, we’ve also made some significant product improvements, including introducing a new retirement planner that lets you see the level of savings you might need based on your long-term goals. We also made it easier for you to see how much you’ve transferred and contributed to your pension pot, and how much you’ve received from HMRC in the form of tax top ups, and how your pot has grown over time.

We also became the first pension provider to adopt the new Simpler Annual Statement. The Simpler Annual Statement is designed to help consumers understand and compare their pension pots with different providers more easily, including clear and simple information on pension charges.

We’ve been celebrating our wins

2019 saw us win a slew of awards alongside a heap of nominations recognising our product innovation, dedication to customer service, and commitment to an inclusive and diverse workplace.

It’s not just trophies that we’ve been celebrating, though. We’re so grateful to all the support and feedback that we’ve received from our customers this past year, which has enabled us to consistently improve our product, expand our team and office, and continue to push the pensions industry into the 21st century (and a new decade!) Halfway through 2019, we reached £500 million in assets under administration and received our 1,000th Trustpilot review! As always, a huge thank you to our wonderful customers for trusting us to make pensions simple and engaging.

2020 has been no less busy so far, as our team has been hard at work pushing out a new look and getting stuck into a new year of pensions innovation, love, and hard work. Keep an eye out for our billboards that have just been unveiled across the country and let us know what you think on social media! We can’t wait to see what this next year will bring.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in January 2020
We’ve been working hard to banish the January blues and kick off 2020 with a bang. Here’s what we’ve been up to in January.

We’ve been working hard to banish the January blues and help the nation get their pensions back on track. From unveiling our bee-eautiful new logo to advertising PensionBee to commuters up and down the country, we’ve started as we mean to go on, kicking off 2020 (and the new decade) with a bang! Read on to find out what we’ve been up to in January.

We’re taking a more transparent approach to pensions investments

Transparency

In early January, we surveyed close to 2,000 customers in our Tailored Plan about their views on sustainability in the context of profitability. The aim was to understand how you, our customers, want your money invested with PensionBee and to what extent you want us to take the social outcomes created by companies into consideration in the investment process.

One of our core ambitions as a pension provider is to lead the pensions industry to a better place than where we found it, which means investing sustainably and helping you to plan for a happy retirement are a key focus.

Over the coming weeks and months, we’ll be considering your responses and exploring potential changes to our investment offering in light of this. As always, we’d love to hear your thoughts on the matter: you can get in touch by emailing engagement@pensionbee.com. Thanks to everyone who took part in the survey. To learn more about the results, read our summary here.

Introducing our brand new logo

New logo

At the beginning of the year we unveiled our new logo and brand refresh, to better reflect our identity and values. We believe bees evoke thoughts of happiness, warmth and hard work, and a stronger emphasis on the ‘bee’ puts our values of love and quality right at the center of our brand.

The redesign follows our fifth birthday in December, and marks our transition from young startup to a leading online pension provider. In the past five years our offering has evolved from a core pension consolidation service to a full service pension provider, providing hassle-free contributions and withdrawals, planning tools and responsible investing. Our new logo is a clearer representation of the mature brand PensionBee is today, without losing the playful tone you’ve come to expect from us.

We’ve been making a buzz at commuter stations across the UK

Billboards

If you travel to work via National Rail it’s likely you’ll have seen some of the thousands of billboards we’ve placed in commuter stations across the UK. 2020 will be a big year of growth for us with more billboards, TV and radio than ever before so watch this space!

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in February 2020
Last month we worked hard on exciting improvements and updates, thanks to the feedback of our customers. Read on to find out what we got up to in February.

Last month we worked hard behind the scenes enlisting the help of you, our beloved customers, to give us your feedback on everything from our plans to our app. We’ll have lots of exciting announcements to share with you in the coming months, but for now read on to find out what we got up to in February.

We’re making improvements to our app

App updates

Since the start of the year, we’ve been working on regular app releases as part of our ongoing efforts to bring you a leading pension product. From reducing loading times to fixing those niggling little things you may not have even noticed, we’re continually enhancing our app to make it even easier for you to manage your pension.

This month we’ll be focussing our efforts on improving the way you pay money into your pension, and would like to thank the customers who’ve kindly volunteered to give us feedback. We’re working towards establishing a customer testing group to participate in surveys, focus groups, prototype testing and much more, so watch this space!

Why our values are at the heart of everything we do

PensionBee Values

At PensionBee we bring our values of simplicity, honesty, quality, innovation, and love to life by thinking about our customers, our local community and the planet in everything we do. We believe pensions are for everyone, and one of the things we’re most passionate about is achieving wider representation in the pensions industry.

In February we became an accredited Living Wage Employer, which means we have solidified our commitment to paying our staff the London Living Wage. The Living Wage is a set amount calculated annually by the Resolution Foundation, based on the best available evidence about living standards in the UK.

We’re proud to be an equal opportunity employer, that’s committed to improving gender diversity and paying our staff a fair wage so they too can look forward to a happy retirement.

PensionBee scoops three Boring Money Awards

We were recognised at the Boring Money Best Buys 2020 Awards in three categories: ‘DIY Pensions’, ‘Beginner investors’ and ‘Sustainable investors’. We’re thrilled to be named as one of the best providers of online investing services based on everything from our call response times and communications to our customer reviews.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in March 2020
March was a strange and difficult month for the nation, but it’s been business as usual here at PensionBee. Read on to find out what we got up to in March.

Throughout March we worked hard to ensure that we’ve been on hand to support you just as we normally would, while also transitioning to remote working to protect our colleagues and the wider community.

Several of our customers have been in touch via phone, email, live chat and social media in the past month to share their views on the current situation and ask questions about their pensions. We’re always here to help and welcome your feedback so if you have any comments, queries or concerns don’t hesitate to get in touch. We’re available via the usual contact methods, and our opening hours remain the same.

While it may have been unsettling to see fluctuations in your balance during the past month, as long-term investors we have to take the rough with the smooth, and be patient during the downturns. It’s important to remember now more than ever, that downturns don’t last forever and markets and pension balances will eventually recover.

Whatever’s going on in the world around us, we’re committed to bringing you a leading pension product. Read on to find out about the projects and initiatives we worked on last month.

We’re launching a fossil fuel free pension later this year

Illustration of several people protesting an oil rig

In March, we announced our plans to launch the UK’s first mainstream fossil fuel free fund, in partnership with Legal & General. We came to this decision after surveying customers in our Future World Plan, who told us that they wanted the option of completely excluding oil from their pensions – even if that meant a potential reduction in profitability.

We strongly believe that everyone should have control over where their money’s invested, and are proud to be the first provider to offer a fund like this. With your help, we want to shape the future of sustainable pensions, giving savers the option of using their investments to transform the world they live in for the better of the planet, society and their retirement.

It’s almost the end of the current tax year...

Screenshots of PensionBee's contribution process

That means you only have a few days left to use up any unused allowance for the 2019/2020 tax year (up to 100% of your earnings, to a limit of £40,000 for most people). You can also carry forward unused allowances from the previous three years.

Most basic rate taxpayers will automatically get a 25% tax top up on all of their personal pension contributions, while higher rate taxpayers can claim a further 25% through their Self-Assessment tax returns, and top rate taxpayers can claim an additional 31%.

If you would like to make an additional lump sum contribution, then it would make sense to do this by bank transfer so as not to miss the 5 April deadline.

Your bank might take some days to process your payments so if you’d like your contribution to reach your pension by 5 April, don’t leave it until the last minute.

We’re finalists for two UK Pensions Awards and two European Pensions Awards

PensionBee has been shortlisted in two categories at this year’s UK Pensions Awards: ‘DC Pension Provider of the Year’ and ‘Diversity and Inclusion Excellence’.

We’ve also been shortlisted for two awards at the 2020 European Pension Awards: the ‘European Pensions Innovation Award’ and the ‘Diversity Award’.

We’re also pleased to announce that our CEO, Romi, has been named as a “Standout 35 Winner” in the 2019 Innovate Finance Women in FinTech Powerlist.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in April 2020
April was a month of pension innovation here at PensionBee. Read on to find out about some of the new initiatives we’ve been working on.

We’re delighted to share some of the new initiatives we’ve been working on recently. From continuing to set the standard on how pension providers communicate with their customers, to launching our very own computer game to tackle pension scams, read on to find out why April was a month of pension innovation.

We’ve added pounds and pence charging to our Simpler Annual Statements

Several stacks of coins increasing in height from left to right with a clock in the background

Last year we were proud to be the first pension provider to adopt the new Simpler Annual Statement template for most customers, which provides a short and clear overview of your pension. At the time, Pensions Minister Guy Opperman remarked: “I am 110 per cent committed to simpler statements and am pleased to see PensionBee adopting the simpler annual statement. I look forward to the rest of industry doing the same thing in 2019”.

In an effort to simplify your annual statements further, for 2020 we’ve displayed all charges in pounds and pence, and are again the first provider to do so.

It’s our goal to make pensions as simple as possible, and providing complete transparency on how your plan is performing, and how much you’re paying in fees, are central to this.

We encourage you to read your Simpler Annual Statement and use it to compare fees across all of your old pensions. A fee saving of just 1% per year could increase a pension’s value by close to 40% over the long-term.

One of the easiest ways to control how much you spend in fees is to consolidate your old pensions into one pot. And, with two bank holidays coming up this May, there’s no better time to look for any old pension paperwork and track down lost pensions.

Introducing Scam Man & Robbin’, the pension scams game

Retro-style logo that says Scam Man and Robbin’

We’ve brought together brilliant minds from the pensions technology sector to tackle the online problem of pension scams, which have increased since the onset of coronavirus. Alongside technology partner, JMAN Group, we’ve developed a five-minute online game that educates consumers about pension scams.

Last month, we were thrilled to announce the launch of Scam Man & Robbin’, casting the player in the role of ‘Scam Man’, a vigilante whose main objective is to protect people’s pensions from scams. Scam Man must correctly identify six of the most common pension scams by shining his torch on them to destroy them, as well as collecting six corresponding bonuses that can help protect savers’ pensions.

Visit scam-man.com to play and learn more about how to protect you and your loved ones from pension scams. As always, we’d love to hear your feedback, so don’t forget to tweet us your thoughts along with your high score!

We’ve partnered with Lumio

Lumio logo

In April, we announced a partnership with Lumio, a money management app that helps you maximise your savings. PensionBee customers can now see their pension balance from within the Lumio app.

This partnership is another great example of how Open Banking can help you take control of your finances, by displaying your tomorrow money alongside your today money. Don’t forget, you can also integrate PensionBee into your Starling, Yolt, Moneyhub, Money Dashboard and Emma apps.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in May 2020
Last month we worked on incorporating your feedback into our product roadmap. Read on to find out what we achieved in May.

Last month we focussed our efforts on incorporating your feedback into our product roadmap, planning all of the exciting projects we’ll be working on for the rest of the year. From the launch of our fossil-fuel free fund this summer to new initiatives to help the self-employed and over 55s make the most of their savings, we can’t wait to share our latest innovations with you over the coming months.

In the meantime, read on to find out what we achieved in May and learn how you can get involved to help us raise awareness of pension scams.

We’re making improvements to our app

App improvements

Last month, we made some updates to the infrastructure of our app to ensure it runs as smoothly as possible. We also updated the ‘Resources’ section, which is where you’ll find lots of useful information about your pension, from your annual statement to quarterly performance updates. In addition, we’ve made some improvements to the way contributions are set up, making it even easier for you to top up your pension in a few clicks. You can keep up-to-date with our latest app releases by following us on Twitter.

We’ve received over 2,000 reviews on Trustpilot

Trustpilot reviews

This time last year we were thrilled to announce that we’d reached 1,000 reviews on Trustpilot and this May we reached another milestone, receiving our 2,000th review.

We’re delighted to further cement our position as a leading pension provider, and will continue to work hard to maintain the trust you’ve placed in us, through the coronavirus crisis and beyond.

We want to hear from you!

Customer feedback

We’re always looking to hear from our customers so we can find out what you think about everything from your PensionBee experience through to the things that motivate you to take control of your finances. We’re offering a £50 Amazon voucher or £50 pension contribution to anyone selected to participate in a 30-60 minute phone interview.

Following the launch of Scam Man & Robbin’, our online game that educates savers about pension scams, we’re looking to find out if any of our customers have ever been approached by a pension scammer. We hope to build case studies that we can share with the national media, so we can increase awareness of scams among the general public and prevent people from losing their hard-earned savings. Separately, we’re also keen to hear from savers aged 55-70 who have experiences of struggling with debt.

If you’d like to share your story with us, and would be happy for your name and photograph to be printed in a national newspaper (such as The Times or The Sun), please get in touch by emailing engagement@pensionbee.com with a summary of your experience.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

How PensionBee helps our customers be Pension Confident
Take a look behind the scenes at our new Pension Confident campaign and meet our featured PensionBee customers.

At PensionBee, we want our customers to be pension confident! We’re always innovating, to create a pension product that’s not only simple to use and meets our customers’ needs, but makes them feel on top of their retirement plans. Today we’ve launched a new brand campaign to highlight how we’re helping savers be pension confident. Read on to find out more about our Pension Confident campaign and the wonderful customers who’ve shared their experiences of being with PensionBee.

What it means to be Pension Confident

Pension Confident

Having multiple pensions dotted around can cause anxiety and stress when it comes to sorting your retirement savings. With our app and our handy online tools, like our pension calculator, we’re making it simple to manage your pension savings.

Juan, 51, joined PensionBee back in 2016. Juan runs his own PR company and needed a modern way to manage his pensions. “It’s the easiest way to deal with your money without the headaches of dealing with the traditional, old-style pension providers,” he says.

We want to help our customers go beyond ticking pensions off the ‘to-do’ list, and help our customers feel confident about both their savings and their retirement. We know that life doesn’t stop at age 55 and we’re proud to have created a product that enables our customers to feel excited about their retirement plans. Juan says, “I don’t plan a traditional retirement. I think I’ll still be doing some work in my late 60s and early 70s.”

Juan appreciates being able to easily manage his savings as he approaches retirement, as he’s able to change how he manages and accesses his money as his circumstances change. With our flexible drawdown, our customers can plan a retirement that makes them look forward to the future.

From pension mess to pension confident

Pension Confident

Mum of three, Lynn Beattie, 42, runs MrsMummypenny, a personal finance blog, and needed an easy, flexible self-employed pension as she entered her 40s. She says, “My pension situation before I joined PensionBee was a complete mess.”

Priya Kanabar, 31, is a childminder and fitness instructor, with little spare time to spend sorting out pensions. After starting her business a few years ago, she realised that she needed to get her pension in order. “I had no idea where to start,” she says. “So I had no pension.”

With flexible one-off and recurring contribution options and no minimum contribution amounts, PensionBee provides peace of mind for self-employed savers. After bringing all her pensions into one place, Priya feels like “this whole weight is lifted off my shoulders, and that makes me feel very confident.”

PensionBee helped Lynn to bring all her old pensions into one place, where she can see how much her savings are worth, and calculate how much she needs to save for a comfortable retirement. Lynn says, “I’m looking forward to when I’m actually going to retire. PensionBee has just helped me to feel more confident.”

Finding pension confidence with PensionBee

PensionBee customer Nana

We’ve taken on board feedback from our customers and developed useful features to help you enjoy managing your pension money, at every step of your saving journey. From our pension calculator to our drawdown calculator, to flexible contributions, and investment plans to suit every savings need, we’re constantly striving to create a product that makes all of our customers feel pension confident.

Nana, 53, is a taxi driver who signed up for PensionBee in 2019 after seeing an ad. He loves using the PensionBee app, saying, “I have the app on my phone. You can assess it 24/7 and everything is transparent. I can log in and see my pension increasing every month.”

Our Pension Confident customers enjoy using PensionBee to plan and save for their future. Most of all, they appreciate the human support provided by their personal BeeKeeper. Our BeeKeepers are on hand to help you with any queries and to track the progress of any pension transfers. Priya says, “The thing I love most about PensionBee is the support. There’s never a time where you think, ‘I don’t know what’s going on.’”

We believe that everyone can become pension confident, and we’re proud to help our customers become excited about their pension savings, and their retirement plans. Nana says, “I can see that the future looks great for me. PensionBee has made me confident.”

Watch our Pension Confident customers share their experiences with PensionBee in the video below.

You can hear more from our Pension Confident customers over on our YouTube channel. Let us know how PensionBee helps you feel Pension Confident by leaving a comment or getting in touch on Twitter!

Risk warning
As always with investments, your capital is at risk. The value of your investment can go down as well as up, and you may get back less than you invest. This information should not be regarded as financial advice.

What happened at PensionBee in June 2020
This June, we’ve been working to promote diversity and inclusion within financial services, as well as some exciting updates for our customers. Read on to find out what we were up to last month.

This June, we’ve spent a lot of time thinking about how we can promote diversity in response to the Black Lives Matter protests that have been taking place around the world. At PensionBee we believe our diversity is one of our biggest strengths and are incredibly proud to have achieved gender parity, and around 40% ethnic minority representation, which is unheard of in the pensions and wider financial services industry.

We believe we have a responsibility to speak out against racism and fight for race equality at every opportunity, and encourage our peers to help us make the sector more representative of society and you, our wonderful customers. Over the coming weeks, we’ll announce the longer-term steps we’d like to take to address this issue and, as always, we’ll invite you to share your views.

For now, read on to find out what else we were working on in June.

Yolt customers can now see their PensionBee transaction history within the Yolt app

Yolt integration

We’ve recently enhanced our 2-way API integration with Yolt, the free app that lets you do more with your money. PensionBee customers can now see their pension transaction history within the Yolt app, making it even easier for you to keep track of your saving.

Thanks to Yolt you can have all of your financial information in one secure place, giving you a clear view of your tomorrow money alongside your today money.

Yolt gives you more control over your money, enabling you to stay on top of your finances and make smarter choices so you can look forward to a happy retirement. Click here to find out more.

We’re finalists for two Diversity in Finance Awards

Diversity in Finance Awards

We’re delighted to announce that PensionBee has been shortlisted in two categories at the FT Adviser Diversity in Finance Awards: ‘Employer of the Year’ and ‘Diversity Marketing & Recruitment Campaign of the Year’. These nominations recognise our commitment to achieving wider representation in the pensions industry by campaigning for change and challenging the stereotypes that you need to look a certain way to succeed, whether that be a prescribed gender, age or ethnicity.

Earlier this month we also learned that our CEO, Romi, had been named in IndustryWired’s list of ‘top 10 ingenious women in European fintech’. Selected for her efforts shaping the industry and paving the way for women across the world, Romi features alongside Anne Boden, CEO of Starling Bank and Meri Williams, former CTO of Monzo Bank among others.

Join our PensionBee user community

PensionBee HoneyMaker

We’re always trying to improve your experience so we can continue to bring you a leading pension product, but we can’t do it alone! We’re looking for volunteers to help provide feedback on everything from exciting new products to existing features. If you’d like to participate in surveys, focus groups, prototype testing and much more, you can become a PensionBee HoneyMaker.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in July 2020
July was another busy month at PensionBee HQ, which saw us introduce a host of brand new product features to help even more of our customers achieve their savings goals. Read on to find out what we got up to last month.

July was another busy month at PensionBee HQ, which saw us introduce a host of brand new product features to help even more of our customers achieve their savings goals. We’re passionate about making pensions simple so that everyone can look forward to a happy retirement, but as our recent research suggests, increasingly the over 55s need additional guidance to ensure they’re in the most suitable investment products for their retirement needs. Read on to learn more about how we’re already acting on our findings, and discover the new innovations that took place in July.

We’ve made it even easier for you to save for a happy retirement

Contribution improvements

Over the past couple of months we’ve been working hard to incorporate your feedback and simplify the process of making contributions to your pension. If you’re the director of a limited company, it’s now much more straightforward to add a contribution from your business, and you can add as many contributors and employers as you wish.

We’re also making it easier to keep track of your savings by showing you how much you’ve added to your pension during the current tax year. The next time you log into the BeeHive via our website, head to the ‘Contributions’ tab to see how much you’ve saved - if you’re an app user you’ll be able to see this new feature very soon! Don’t forget, if you’re below your savings target you can set up a contribution to your pension via bank transfer in a few clicks.

We’ve teamed up with Legal & General to offer pension annuities

Pension annuities

We’re pleased to announce that we’ve partnered with Legal & General to introduce pension annuities to our customers aged 55 and over. A pension annuity can pay you a guaranteed income for the rest of your life, and you can choose to use some or all of your pension savings to buy an annuity when you retire.

An annuity is just one of the options open to savers upon retirement, alongside drawdown which lets you access your pension savings whenever you need to, while keeping the rest of your savings invested in a way that’s specially designed to provide an ongoing retirement income.

Visit our new pension annuities page to learn more and find out how you can get the best rate.

We want to help savers over 55 better manage and spend their pensions

In July we launched a new research report, looking at the experiences of people drawing down their pensions in the UK. After surveying almost 1,000 savers aged 55-70, who were either making plans to access their pension or were at the point of withdrawing, we learned that they faced three common challenges.

The coronavirus pandemic has made decisions about accessing pensions harder, with savers feeling more worried. For many, pensions have become disconnected from retirement, leading savers to access their pension early – paying too much tax and losing out on potential returns. We discovered that a desire for control can prompt a withdrawal, with savers often moving their money to a savings account or other investments.

In the coming months we’ll be exploring ways we can help this group of savers better manage and spend their pensions in retirement so look out for lots of content and some exciting innovations. In the meantime you can read our full report here.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in August 2020
August was a busy month at PensionBee HQ, where we rolled out our new Pension Confident ads and launched a shiny new homepage. Read on to find out what we were up to last month.

August was a busy month at PensionBee HQ, where we celebrated not one but two awards nominations! We also launched a shiny new homepage, showcasing the four customers who feature in our new Pension Confident ads, to coincide with the campaign’s roll out on billboards and bus shelters across the country. Read on to find out what else we were working on in August.

We’re helping savers across the UK be Pension Confident

Our Pension Confident ads

In the past few weeks you may have spotted our new Pension Confident TV ads featuring four of our lovely customers: Lynn, Juan, Priya and Nana. We’ve just extended the campaign to thousands of bus shelters and billboards across the country, so if you haven’t seen them yet, chances are you will in the coming weeks. If you spot one of our ads next time you’re using public transport, don’t forget to tweet us a picture!

We’re finalists at the 2020 WSB Awards

WSB Awards 2020

We’re delighted to announce that PensionBee is a finalist in the ‘Pension Provider of the Year’ category at the Professional Pensions Workplace Savings and Benefits Awards, which recognise the best pension and benefit providers in the UK.

We’ve also been shortlisted for BusinessCloud’s ‘100 FinTech Disrupters’, a ranking of the UK’s most exciting fintech companies, for the second year in a row. The winners will be determined by a combination of reader votes and selections from an expert judging panel.

We want to hear from you!

Share your views

We’re always keen to hear from our customers so we can learn from your experiences, and this month we’re looking to hear from mothers aged 35-44 who are passionate about the environment, and would be happy to take part in a focus group with one of our partners, ShareAction.

ShareAction is a registered charity that promotes responsible investment and aims to improve corporate behaviour on environmental, social and governance issues. If you’d be interested in sharing your views, please get in touch by emailing engagement@pensionbee.com.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in September 2020
September is always busy at PensionBee HQ and this past month hasn’t disappointed, with app updates and award wins. Read on to find out what we were up to in September.

September is always busy at PensionBee HQ and this past month hasn’t disappointed. In early September, we were delighted to announce that we surpassed a significant milestone – we now administer over £1bn of pension savings on your behalf. Thank you for entrusting us with your hard-earned savings and inspiring us to continue delivering a leading pension product!

As we look towards the end of the year, there’ll be some exciting announcements about our Fossil Fuel Free Plan, as well as a host of other new initiatives and product improvements coming down the line.

For now, read on to find out what else we worked on in September.

We made some changes to the way you can set up employer contributions

Employer contributions update

Over the past few months we’ve highlighted the changes we’ve made to simplify the process of making contributions to your pension, enabling you to add as many contributors and employers as you wish. We’ve now taken it one step further, making it even easier for employers to pay into your pension.

You can now make arrangements for your employer to pay into your PensionBee pension, without them needing to confirm the amount or regularity of the contributions in advance. As part of the new process we’ll ask you to confirm your eligibility for tax relief, as your employer can now make both employer and member (employee) contributions into your pension. For the member contribution, we’ll claim a 25% tax top up from HMRC on your behalf.

Simply follow the process of adding a new contribution in your BeeHive if you’d like to set up this arrangement, and your employer will be emailed some instructions to follow.

We celebrated our busiest month for award wins yet

September award wins

We’re thrilled to announce that in September, PensionBee was named ‘Employer of the Year’ at the FT Adviser Diversity in Finance Awards. We’re especially proud to win this award in recognition of our policies and initiatives that encourage diversity in the workplace, and intend to keep campaigning for wider representation in the pensions industry.

PensionBee has also won the award for ‘Pensions Innovation’ at the inaugural Finder Investing & Saving Innovation Awards, which celebrated the most innovative providers across the areas of saving, stocks and shares ISAs, pensions, share dealing, and CFD and forex trading.

We’re pleased to have also been named in the ‘FinTech50 2020’ list of 50 European fintechs to watch, for the third year in a row, and ranked number 38 in BusinessCloud’s list of ‘100 FinTech Disrupters‘ for 2020. The winners were determined by a combination of 5,000 reader votes and an independent judging panel, so if you voted for PensionBee, we thank you!

Last but not least, our founders, Romi and Jonathan, were featured in Business Leader Magazine’s list of ‘Top 32 Fintech Leaders‘.

Our CTO, Jonathan, discussed how we’re revolutionising pensions with technology

Jonathan on Digital Innovation Chat

Hear our CTO, Jonathan Lister Parsons, discussing the technology behind PensionBee’s mobile app and the impact of coronavirus on the pensions industry on Cleevio’s Digital Innovation Chat podcast.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in October 2020
October brought us lots of reasons to celebrate at PensionBee HQ. Read on to find out what we were up to last month and why our core value of love has been shining through.

Read on to find out what else we were up to last month, and why our core value of love has been shining through.

We made it even easier to get in touch with your BeeKeeper

Contacting your BeeKeeper

We’re always working hard to bring a leading pension product and ensuring parity between our website and app is a key part of this. Last month, we introduced a support function to the app, so you can easily find all the details you need should you want to contact us.

Next time you log in, look out for a question mark icon in various parts of the BeeHive. When clicked you’ll see email and phone contact details, plus some handy FAQs to help you find the information you’re looking for faster.

We’re campaigning for more transparency in pensions

Transparent pensions

We’re passionate about increasing transparency in pensions, so savers can better plan for their retirement. Whether that’s by campaigning for a ban on exit fees or advocating for the inclusion of charges in mandatory simpler annual statements, we want the pensions industry to work together to help put savers back in control of their money.

In October, we co-authored a report with the UK fintech industry body Innovate Finance and Open Banking data network Plaid. Together we’re advocating for Open Banking technology to be used more widely in pensions so savers can see a complete picture of their financial health and access digital tools that will help them make smarter financial choices.

In 2018 PensionBee became the first pension provider to utilise the Open Banking APIs for pensions, enabling our customers to see their live pension balance displayed alongside their live current account balance in some of the UK’s most popular money management apps including Starling, Money Dashboard, Yolt, Emma and Moneyhub. To this day we’re still one of only a handful of pension providers that allows customers to share their data with other FCA regulated companies. To find out more and read the full report visit the Innovate Finance website.

We’re officially the UK’s best pension provider

Last month, we were delighted to be crowned ‘DC Pension Provider of the Year’ at the industry’s most prestigious awards, the UK Pensions Awards. Recognised for our high level of innovation, performance and customer service, we saw off competition from some of the biggest names in pensions including Aviva, Scottish Widows and Legal & General.

To further cement our position as the a leading online pension provider, we also collected the award for ‘Pension Provider of the Year’ at the Workplace Savings and Benefits Awards, following a high commendation in the same category last year.

We’re aiming to end the year on a high and this month, we hope to be named as Spectator Magazine’s ‘Economic Innovator of the Year’, with the European Pensions Awards following close behind in early December, where we’re shortlisted in two categories: ‘Diversity’ and ‘European Pensions Innovation’. We’ll be sure to let you know how we get on via social media and our blog.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

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E35: The cost of divorce with Lynn Beattie, Harry Gates and Lydia Hunt

27
Jan 2025

The following is a transcript of our monthly podcast, The Pension Confident Podcast. Listen to episode 35, watch on YouTube or scroll on to read the conversation.

PHILIPPA: Hello! Happy New Year to you and a warm welcome to Series Four of The Pension Confident Podcast. Now new years, we know they often start with resolutions to change our lives for the better. For you, that might be taking up a new hobby, maybe even looking for a new job. For others, it might be about making a whole new start.

Every January, lawyers see a spike in inquiries about divorce. It’s such a big spike the first Monday of January is known in the profession as Divorce Day. Now, if you’ve been through it, you’ll know that one of the hardest parts of divorce is having to take lots of financial decisions at what can be obviously a really overwhelming time. But understanding all your options can make those decisions easier and better.

So we’re going to talk about that, and we’ve got three guests in the studio who are all here to help you build your post-divorce life on the best possible financial foundation.

Lynn Beattie, old friend of the podcast, she’s Author and Founder of the personal finance website Mrs Mummypenny. Harry Gates is Co-Founder at The Divorce Surgery and our PensionBee guest this time is Lydia Hunt who is Head of First Line Compliance. Hello, everyone.

Usual disclaimer before we start, please do remember anything discussed on the podcast shouldn’t be regarded as financial advice or legal advice. And when investing, your capital is at risk.

I’m going to start by asking the obvious question around the table. Have you been through divorce? I have.

LYNN: I have.

PHILIPPA: Lynn, you have.

LYNN: 50% of us have.

PHILIPPA: How long ago?

LYNN: It was finalised in 2020.

The fundamentals of divorce

PHILIPPA: You’re a money person. Did you know what to expect? Or was there anything financial that really took you by surprise?

LYNN: I really didn’t know what to expect, and because divorce is so unique to your own situation, it was really difficult to find any information out there to actually work out - what are the stages I have to go through. So my first go-to place was - I had a friend who was a solicitor and I spoke to her about it.

PHILIPPA: OK.

LYNN: And also it’s a subject that people don’t generally talk about.

PHILIPPA: Yeah, it’s true. I mean, Harry, you see a lot of people getting divorced?

HARRY: I do. I’m a Barrister, so the day job is very often spent representing a husband or a wife in the Family Court. So although I haven’t been divorced myself, I’ve certainly seen a few, so to speak. And I completely agree with what Lynn was just saying. Lots of couples find it very hard to know where to start, and there really is a problem there, I think, that we need to address in terms of getting the right information to people when they need it.

PHILIPPA: Lydia, I mean, obviously, I’m really hoping you’re going to be able to give us the nitty gritty on dividing assets and that sort of thing when we get to that point in the podcast. I think it would be good to get a few of the basics out of the way with Harry first, though. So we’re going to hear quite a lot of legal stuff here. But let’s crack on with, can you get divorced straight away, or do you have to wait a set period of time after you’ve got married?

HARRY: If you think you’ve made a terrible mistake, I’m afraid the bad news is that you have to wait at least a year, which in practise means a year and one day before you can lodge your application for a divorce. So yes, there’s a minimum time limit, I’m afraid.

PHILIPPA: I think it was until 2022, wasn’t it? To get a divorce, you had to provide specific grounds, didn’t you, to show that the marriage had broken down. But that’s gone now?

HARRY: That’s absolutely right. In April 2022, the last government brought in what we now call ‘no fault divorce‘. So previously, you had to prove your entitlement to a divorce, and you had to plead one of the grounds on which a divorce could be granted. But now we’ve really moved to a system of essentially notification. So you can just tell your former spouse that you want to get divorced and there’s no effective defence to it.

PHILIPPA: OK. What if they don’t want to get divorced?

HARRY: Tough, in a word.

PHILIPPA: Really?

HARRY: Yes.

PHILIPPA: So you can just divorce them? No grounds? No nothing. That’s it?

HARRY: Yes. It takes a little while. So, for example, once you’ve issued your application for a divorce, you then are obliged to wait 20 weeks until the court will give you what’s called a conditional order of divorce, and you then have to, once that’s been granted, wait another six weeks until the divorce is made final. But that’s it. That’s that’s the process now.

PHILIPPA: OK. We’re here to talk about money. Does it cost you anything?

HARRY: Yes. I’m afraid to say that there’s quite a chunky fee to pay to the government for this. To HM Courts and Tribunals Service (HMCTS), to the court service, £593, which is a huge sum of money.

PHILIPPA: That’s a lot of money, isn’t it?

HARRY: It really is. And this is a controversial issue, as you’d imagine. I mean, why should, on the face of things, people have to spend £593 to change their marital status from married to divorced? Lots of people think that’s quite unfair.

PHILIPPA: Lynn, I mean, once you’ve told your spouse, you and I have both been through this, everyone talks about getting a lawyer. Did you get a lawyer?

LYNN: Yeah, because listening to what you just said there, I didn’t actually appreciate there was a sort of simple, just form-filling online solution. So I immediately went to a solicitor, and appointed him because I didn’t feel I was able to resolve my divorce without a solicitor. Where I did try to reduce some costs back, which my solicitor gave me really good advice on, was for us to use a mediator to start off with, which I’m sure we’ll go on to a little bit more detail about, but that was about half the price of the solicitor.

PHILIPPA: Let’s just clear this up. Do you have to have a solicitor in order to get divorced?

HARRY: No, you absolutely don’t. But we need to be clear what we’re talking about here. So the business of actually getting a divorce, the simple business of changing your status from married to divorced, is expensive because you have to pay the fee to the government that we’ve just been talking about. But it’s not generally where money gets spent. Where money gets spent in a divorce is when you’re sorting out the money and possibly in relation to the children if you have them.

PHILIPPA: OK, this sounds like a bit of a foolish question in some ways, but can you share a lawyer?

HARRY: You absolutely can, and this is a new thing that’s been around since about 2018, and it’s proved very, very popular. I think there’s a feeling out there that you can’t share solicitors or a barrister because you have a conflict of interest.

PHILIPPA: Yes, and you may be on very bad terms.

HARRY: You may be, and it’s right to say that it won’t be right for absolutely everybody. So if you’ve got an ex, for example, who’s trying to do the dirty, so to speak, and is trying to hide all the assets and you can’t cooperate at all, then absolutely, sharing a lawyer is unlikely to be right for you. But for everybody else, and this is the vast majority of people, the couples when they separate, simply want to know what’s fair. And for those couples, appointing a shared lawyer whose job is to tell you what a court would do in the event that you went to court to argue about your money or your children, is absolutely the right thing to do, because you’re only paying for one lawyer rather than one each.

PHILIPPA: Yeah, well, it sounds good to me because, as you say, it’s all about cutting costs, isn’t it? Every penny you spend on getting divorced disappears out of the joint pot, doesn’t it?

LYNN: The thing that was always sort of said to me was “the more you spend on the solicitors costs, it’s more money you’re taking away from your kids at the end of the day, so try to keep it as minimal as possible”.

PHILIPPA: And as Lynn said, and actually I did the same thing, we went to mediation to keep the costs down on lawyers. What’s your feeling about that?

HARRY: Mediation is a wonderful thing in lots of cases. Just be careful though, that mediators can’t give legal advice - that’s the important distinction. Whereas all a shared lawyer is doing is giving you legal advice. So if you don’t know what the answer is and you want to know, and you want to know how a judge would approach your case in the event you went to a court, then sharing a lawyer is the way to do it. And then you take the advice that you’re given and take it into mediation.

PHILIPPA: OK, so this sounds like a rational, minimal, expensive way of getting to the point where you can start talking about dividing your assets and of course, your liabilities, because we’re not just talking about dividing up what you’ve got, are we? We’re talking about dividing up any debts you might have.

HARRY: Very true.

Is it worth getting a prenup?

PHILIPPA: So assuming couples got to that point, let’s just get prenups out of the way. Everyone always talks about prenups. Do they mean anything, do they have any value?

HARRY: They very much do have value. Prenups aren’t formally binding, but they’re very likely to be persuasive. So they’ll be the starting point essentially, for anybody who’s looking at how to sort your finances out afterwards. There are certain things, however, that a prenup can’t do. It can’t prejudice the needs of any children that you’ve had, so their needs must be considered separately. If they’re not appropriately provided for in the prenup, then tough.

And likewise in relation to needs. So if the prenup provides for an outcome in which one party is left in, and the phrase is, ‘a predicament of real need’ then it’s absolutely right that the court would interfere and would make whatever additional top up provision is necessary.

PHILIPPA: Yeah, because we’ve talked about this on the podcast before and obviously if you sign a prenup and I think it’s only about one-in-five couples [who] have one. I mean, it’s obviously more than it used to be, isn’t it, Lynn? But I mean, I didn’t. Did you have one?

LYNN: No.

PHILIPPA: No, I never even thought of it.

LYNN: I do think though, if I got married again, that’s a very small ‘if’, I think I’d want something in place to give me a bit more safety and security.

PHILIPPA: I mean, if there isn’t that are you free to just negotiate between you about how things are divided?

HARRY: I mean, even if there is a prenup, you’re free to negotiate freely between you. Assuming there’s no prenup, then you’re starting from the ground up, as it were, as to what a fair outcome might be. Whereas if there is a prenup, you’re starting from the first floor, so you might have less to negotiate if there’s a prenup, but not nothing.

Divorce and pensions

PHILIPPA: So, Lydia, I’m sorry we haven’t heard from you yet because it’s all been about legal stuff. But this, I’m guessing, is the point at which maybe you hear from couples?

LYDIA: Yes, indeed. So when couples are going through divorce negotiations, they’ll often reach out to their pension provider, and indeed they should reach out to their pension provider, to obtain a valuation of any pension that they hold at that time.

That pension valuation will be incorporated with valuations of any other assets that you and your former spouse hold. Those assets could be a range of things, some people don’t understand what that would include. Some things are fairly obvious, such as properties that are co-owned, bank accounts, savings. But equally I think the best way to describe it is any asset with financial value attributed to it, so you might need to include high value items. So [say] you’ve got some artwork or jewellery that’s particularly high value that would be disclosed as well.

PHILIPPA: What would a high value item be?

LYDIA: For example, say you’ve got some collectables that are of a high value and you would be able to sell that on for a significant sum of money. There’s other things to bear in mind as well. So you might have assets that are based overseas. The best thing is to be as transparent as possible about everything that you have that has value. Otherwise it could just cause delays later on down the line. You don’t want to go back to the drawing board if you’ve forgotten something significant.

What’s included in negotiations?

PHILIPPA: I remember this, Lynn, do you? It’s this great long list of trying to work your way through everything.

LYNN: So painful and getting all the paperwork. It took so much time. When you say like, ‘significant value’, like a painting worth £10,000 or something, is that a significant value?

HARRY: I can answer that.

PHILIPPA: OK, there’s Harry.

HARRY: So the duty of full and frank disclosure extends to anything that you have, which is worth more than £500. When you fill in the document, which is called a Form E, which is what the court -

LYNN: Oh I hated that form!

HARRY: It’s 28 pages of agony for most people.

PHILIPPA: It’s tough.

LYNN: And I had to print out so much stuff, like all my bank accounts, like 12 months and all my accounts.

HARRY: Yes.

PHILIPPA: It’s a big job, you don’t do it in five minutes. It really is a big task.

HARRY: It’s a big job. It’s not just the assets that you have now that you have to disclose, it’s those that you anticipate having in the foreseeable future.

PHILIPPA: What’s ‘foreseeable future’?

HARRY: Good question. If you know it’s coming in, then you need to disclose it.

PHILIPPA: If you know about it, you have to say. And just to be clear, if you don’t say, this is hiding assets and that’s a very bad idea indeed.

HARRY: It’s a very bad idea and if you read the Form E, you’ll see that it comes complete with all kinds of terrifying warnings on the front page about offences under the Fraud Act. But in the family law context, it might provide a route to your former partner to undo the deal that you’ve done, if it turns out that you haven’t disclosed what you should’ve.

PHILIPPA: Have you come across people hiding assets?

HARRY: Very much so, yes, but only because I tend to work in the courts. And that’s where those difficult cases end up. For the vast majority of cases, people are playing with a fairly straight bat in my opinion.

PHILIPPA: How do they tend to come to light if they’ve been trying to hide them?

HARRY: Well, teams of lawyers pore over the disclosure that each has given, as Lynn was describing earlier, and what then happens is that you’re in a position to ask questions of the other side about aspects of their disclosure, which you don’t understand.

PHILIPPA: OK. So your husband or wife can say, “yeah, but what about this and what about that?”.

HARRY: Yes. “You haven’t explained where the Picasso above the fireplace has gone. I’d like to know that, please.” Those are very rare cases, though, and I wouldn’t want people to think that this is at all common.

Pension splitting

PHILIPPA: Yeah. So obviously honesty is absolutely the best policy here. But Lydia, pension splitting I wanted to ask you about I think a lot of people will have heard the phrase, what is it? How does it work?

LYDIA: So of course pensions can be a very valuable asset and indeed for some, their most valuable asset. Pension splitting, the most common method of doing that is a Pension Sharing Order. So effectively when you’re going through your marriage negotiations, you obtain a valuation of your pension, and it might be agreed to split a proportion of that pension with your former spouse. Effectively, what that means is the final settlement order will confirm that a Pension Sharing Order will be put in place, and there’s an annex attached to that confirming the terms. That’s submitted to the pension provider. The pension provider will then take steps to implement the split. That usually involves obtaining a transfer instruction from you. So you need to decide, if you’re the receiving party, you need to decide where you want that money to go. Effectively, the provider will value the plan as at the date of implementation and send that proportion over to your chosen pension.

PHILIPPA: OK, so in layman’s terms, they’re looking at the size of a pension pot. It might be yours, it might be your spouse’s. They’re saying what’s it worth right now, today. And splitting it according to whatever formula?

LYDIA: Exactly.

PHILIPPA: And then you get the cash [in your pension]?

LYDIA: Yes.

PHILIPPA: And that’s the end of it, you then have no call on that pension later?

LYDIA: For a Pension Sharing Order once it’s been implemented that’s what’s called a ‘clean break’. That money is yours.

PHILIPPA: And that’s the most common arrangement?

LYDIA: There are other ways of considering your pension. There’s Pension Offsetting effectively that’s looking at the value of the pension, looking at the value of other assets and then deciding to award a different asset to either side to balance out.

PHILIPPA: So you’re trading basically?

LYDIA: Basically trading.

What happens to assets from before the marriage?

PHILIPPA: One other question, Harry, on this, I think I do want to talk about what happens around children. But I’ve got a couple - one is about assets and before the marriage, if you had your Picasso before you got married, is it still yours?

HARRY: This is a really hot topic in family law at the moment. So what you’re talking about is what the lawyers would call non-matrimonial property. So that’s all property that you have when you divorce that you haven’t generated during the course of the marriage through your combined efforts, different as they may be.

PHILIPPA: I mean presumably this could be a house or a flat?

HARRY: Could be a house. It gets complicated where, for example, you bring a house into the marriage, one party brings a house into the marriage, it becomes the family home.

PHILIPPA: OK.

HARRY: On divorce, the party who didn’t contribute the house in the first place says, “well, this was the home, I think it ought to be divided equally”. And the person that contributed the house says, “well, hang on, I brought it into the marriage, don’t I get some credit for that?”.

There’s a case that’s about to go to the Supreme Court at the moment called Standish v Standish, which will be coming up shortly, which is looking at these principles. But the short point is you get to keep your non-matrimonial property unless the other spouse needs some of it - and by ‘needs’ I mean in order to house themselves properly or to put food on the table, as it were.

PHILIPPA: OK.

HARRY: That’s the basic principle.

PHILIPPA: That was your experience, Lynn?

LYNN: Yeah, I was in the situation where I brought a lot of assets into the relationship and everything was just split 50/50, so I felt a little bit hard done by. The biggest problem for me was I had some inheritance from my parents who’d died, and he’d never met my parents, and he got half of my parents inheritance, and I know a lot of people that have had that. That’s a really tough one to swallow.

PHILIPPA: This is just about negotiation. Yeah, Harry, this is how it is. You can argue one way or the other, but in the end you have to come to an agreement.

HARRY: You can argue one way or the other. I’d say, just to come back to my earlier point, this is a classic example of the situation where it makes sense actually to share a lawyer because you get a steer early doors from somebody who has no skin in the game, who is able to deal with essentially what is a legal question and say to you, “whatever you may feel about it, whatever the other side may feel about it, this is the approach that the Family Court judge will take”.

Are liabilities included in negotiations?

PHILIPPA: We haven’t talked much about liabilities, so this might be, I don’t know, bank loans or credit card debt or whatever. I mean, they presumably have to be divided up too?

HARRY: Very much so, yes. So assuming that these were liabilities that are, this is a bit of a pompous phrase, but ‘referable to the marriage’. So let’s say you exit the marriage with credit card debts, which are essentially in being because of the standard of living that you were enjoying during the marriage, then those would be regarded as joint debts, and they’ll need to be taken into account. If you separated five years ago, let’s say, and one of you has gone off on a jolly and spent recklessly in the period since then, you’ll have a tough job persuading a court that those ought to be taken into account.

PHILIPPA: OK. Suppose your spouse, the reason you’re divorcing them is their appalling gambling habit, and they’ve run up colossal debts that have got nothing to do with you. Do you still, you’re still liable for half of this?

HARRY: That’s such an interesting question. The answer is it depends.

PHILIPPA: OK.

HARRY: And again.

PHILIPPA: Classic lawyer’s answer.

HARRY: Exactly. But it depends - there was a very famous case a few years ago now, where a husband had spent lavishly in a big money case on gambling.

PHILIPPA: OK

HARRY: The wife said, “well, hold on, all of that money ought to be notionally added back onto the husband’s side of the ledger”. In other words, the court should treat him as still having those resources when it comes to working out what a fair outcome is.

PHILIPPA: What did the courts say?

HARRY: The court in that case, in a judgement that raised some eyebrows, it has to be said amongst the legal profession, said “I’m afraid you have to take your husband as you found him”.

PHILIPPA: Wow.

HARRY: And “I refuse to add those back in”.

PHILIPPA: But it does raise the point, doesn’t it, that the court isn’t there to punish your partner, however badly they’ve behaved towards you. So you may loathe them, you want to divorce them, but even if they’ve been very, very unpleasant to you, that’s not reflected in the court’s view, is it, when they come to financial settlements? It’s just about what’s equitable.

HARRY: I think it’s right to say that in the vast majority of cases, all the judges are doing is trying to divide what there is in order to meet needs on both sides so that you can both go off and live an independent life. There isn’t the luxury or the headroom in over 90% of cases, I’d suggest, to get into these more arcane arguments about whether someone has behaved in a certain way -

PHILIPPA: About blame.

HARRY: - to reflect and conduct, as it’s called in the Family Courts - blame - put another way, is a very hot issue at the moment, particularly, I should say, in the context of domestic abuse. So where somebody has been domestically abused over the course of a marriage, how should the court reflect that in the outcome when it comes to the finances? That’s not settled at the moment, and there’s a lot of discussion going on about it.

Children and divorce

PHILIPPA: That brings us to children, because you can agree pretty much what you like, can’t you, as a couple without children about the money you can negotiate. But children, if there are children involved, still living in the marital home, there are rules, aren’t there, around them?

HARRY: Money wise, yes, absolutely. You can’t contract out of providing for your children. So we have an organisation which we used to call the Child Support Agency (CSA), which everyone will have heard of, I should think, which was a byword for dissatisfaction, I think, amongst separating parents. It’s now called the Child Maintenance Service (CMS). I’m not sure people are any more satisfied because of that particularly. But essentially, if your income is under a certain threshold, the Child Maintenance Service and not the courts is the body responsible for sorting out your child maintenance.

Can an agreement be amended?

PHILIPPA: So we assume you’ve reached agreement about your assets and liabilities, and maybe any support that’s going to be given for children. My next thought is how binding is all this? Can anything change the agreement?

LYNN: The agreement you come to with your children often then links to the agreement you end up with your finances. So we split our children 50/50 back in 2020, so the finances were split 50/50. Five years on, that situation has changed where they mostly live with me. Where do I stand?

PHILIPPA: OK, so that’s interesting.

LYNN: It just feels like it’s very complicated to go back and change it, so where I stand is, we did a clean break, so I’ve got no right to any money. But with children, things change.

PHILIPPA: People’s lives move on, don’t they? We divorce, people get remarried, they have more children, children grow up and leave home, life goes on. Can you change your divorce settlement to reflect any of those changes later or not, Harry?

HARRY: It depends how you’ve recorded your divorce settlement. So if you’ve just agreed between you and you haven’t taken the final stage of getting it into what’s called a ‘consent order‘ and submitted to a court and signed off by a judge, then yes, absolutely you can change things. If it’s been approved by a judge, it’s binding. And as far as it goes to the capital elements of the deal - so that’s to say what you’ve done with your houses, what you’ve done with your pensions - you’re very, very unlikely to be able to do anything about that after the event. When it comes to maintenance, though, if there are ongoing links, for example, there’s what’s called spousal maintenance - that’s money paid between spouses for the spouse rather than for the children - that’s always variable.

PHILIPPA: So you’d have to go back to court to change that, would you?

HARRY: Only if you couldn’t agree, that would be the last resort, you should try very hard not to go back to court, but you might have to.

Thinking long term when negotiating

PHILIPPA: Ultimately, what should you be thinking about long term in those negotiations? Because presumably the best thing to do is to imagine your future life, isn’t it? And think, “what might crop up, what might I need?” and try and build that into the talks you have?

HARRY: Very much so, I think the thing that people under think about are pensions.

LYNN: Yeah.

HARRY: There was an interesting statistic I heard on a podcast the other day that there were 110,000 divorces, roughly in 2023, in England and Wales, and only about 40,000 of those had a financial order from a court, which means that all the rest of them, the 70,000 odd, did not have a financial order, and that means they can’t, as a matter of law, have had any pension sharing. So that tends to suggest, crudely, that about two thirds of people aren’t getting the Pension Sharing Orders that they might be.

PHILIPPA: I mean, Lydia, that’s really a very important point to make, isn’t it? Because I’m guessing, given that men tend to earn higher and have bigger pension pots, we know there’s a big gender divide on pension pots, that it’s women who aren’t doing so well because of that.

LYDIA: Yes, exactly, and I’m always surprised working within PensionBee that we don’t see more Pension Sharing Orders. We get a lot of inquiries from customers asking us for the value of their pensions. But I’d say a significant proportion of those then don’t transpire -

PHILIPPA: Really?

LYDIA: - to a Pension Sharing Order and the value of pensions can be underestimated as well. It may be worth a certain amount now, but they’re designed to be invested long term. They’ll grow -

PHILIPPA: So if you’re young -

LYDIA: - if you then continue to contribute to it, they’ll grow. And ultimately they’re there to ensure that you can lead a happier life later on.

PHILIPPA: I think we’ve landed on something here, haven’t we, Harry? Because I hadn’t understood just what a gap this was in divorce settlements, but the numbers you gave us are really significant. Lots and lots of people aren’t splitting their pensions.

HARRY: You’re absolutely right. And you’re also absolutely right that this is disproportionately affecting women. I can’t remember the statistics off the top of my head, but there was a report by the University of Manchester which came out with some, and I’m going to slightly make this up now, but it was something like 90% of pension wealth was held by men. So if people aren’t doing enough about pensions, that’s disproportionately affecting women in a huge way.

PHILIPPA: Well, PensionBee’s done a lot of work around this, haven’t you? Over the gender gap on pension pots and how women are under pensioned even before you get divorced.

LYDIA: Yeah, that’s right. So the Pension Landscape data indicates that women tend to retire with 38% less than men on average.

PHILIPPA: 38% is a huge gap.

LYDIA: Yeah, it’s a big gap.

PHILIPPA: It’s a big issue. So certainly a big one to think about if you’re contemplating divorce, think about pensions, even if you don’t have one, think about your husband or wives.

HARRY: Absolutely right.

Life after divorce

PHILIPPA: More positively, shall we move on to what happens after. I was thinking about this, and obviously your agreement is finalised, you’re divorced, it did seem to me that when you start out on your own again, there’s quite a shift to make. Lynn will understand what I’m talking about here, about your financial mindset. Because before you thought as a couple and you thought long term as a couple, and obviously you didn’t visualise yourself not being a couple. When you divorce, you go back to being a single person - you might have kids, you kids, you might not - but you do need to shift your financial mindset, don’t you? To being one person, not just about how much money you have to spend, but how you spend it. Did you find that?

LYNN: Yeah, but it’s actually a really positive thing because you have sole ownership and control over everything. So something as simple as, I’ll quote something petty, but the electricity bill, if your ex wanted to always have the electricity on, I obviously don’t because I’m a personal finance expert.

PHILIPPA: Frugal person.

LYNN: I’m a frugal person with my electric blanket! But I then had control over that. So immediately the electricity bill pretty much halved as soon as he left. I love the sort of independence of that. I can reflect now five years down the line, and I put something out on social media recently, my net worth has increased significantly since I got divorced because of the equity in the house that’s now just sole ownership rather than double ownership. My pension value has gone up loads because that wasn’t actually split in the divorce, because it was quite small when I got divorced. So in the short term, when it’s slightly stressful, very stressful, you can sort of think that everything’s really difficult and I can’t see when it’s going to end. But I can really assure people down the line, when you have that whole ownership, it feels amazing.

PHILIPPA: There’s two ways to look at it aren’t there, because obviously when you’re first on your own, if you’ve perhaps not been the person who’s dealt with financial stuff, then I’m guessing it feels pretty daunting to a lot of people. But you can just set yourself up, educate yourself and then be in charge of everything again.

LYNN: It’s ultimate, sort of, empowerment that you’re then in control of your future.

PHILIPPA: So more practically, I’m going to come to some downsides, I’m sorry. I did think about things that you have to factor into your financial planning because money can be very tight after a divorce. If you have children, things like factoring in [that] you used to get effectively another person helping out with childcare and now you don’t - so it’s after school clubs or breakfast clubs.

LYNN: Something that I’m thinking about a lot at the moment, which is stressing me out a little bit, is university costs. I have a 17 year old, 17, 15 and 12. So if my eldest goes off to university, who’s paying for that?

PHILIPPA: Yes, you do have to do a bit of future gazing, don’t you? You have to kind of imagine your life and how it might turn out.

HARRY: You do and it’s quite difficult to look forward to a time when your children might be at university, when you’re just enrolling them in their first school. It can be quite hard to persuade Family Court Judges to make orders if they’re not agreed, for example.

PHILIPPA: Really?

HARRY: In relation to university education, because it’s just so distant.

LYNN: Yeah.

PHILIPPA: So to sum it all up, it’s all about planning, isn’t it? It’s a tough ask because it’s a really emotional time. It’s a very difficult time. But it’s a time when you need to be at your most - I’m going to use that word again - rational and plan ahead. Presumably a good lawyer or a good mediator should be sitting down with you and telling you all this stuff.

HARRY: Well, I think unless you’ve got so little money that it doesn’t matter, or so much money that it doesn’t matter, then you’re going to need some legal advice at some point, because these are life long decisions with real consequences for the next decades and possibly, the rest of your life. So you do need to get this right. Just do it in a way that doesn’t inflame the tensions, doesn’t bankrupt you, and puts you on your own two feet, ready to look forward to the future with confidence.

PHILIPPA: I’m going to wrap it up there. It was such a good conversation. Thank you all very much indeed. Really, I find it all pretty empowering. If you’re going through this, I think that’s a good conversation to hear.

I hope we have made some of those financial negotiations and decisions maybe feel a bit clearer, a bit less overwhelming if this is what you’re going through right now. We always talk on the podcast about how vital it is to understand what’s going on with your money and of course, understanding where you’re at financially, if you do divorce, well, that can play a big part in helping you feel really ready, as Harry said, for a happier future.

Thanks for being with us. If you found this episode helpful, please rate and review us, we really appreciate it when you do. Before we go, the usual disclaimer again, please remember anything discussed on the podcast shouldn’t be regarded as financial or legal advice and when investing, your capital is at risk.

Thanks very much for listening. See you next time.

Risk warning

As always with investments, your capital is at risk. The value of your investment can go down as well as up, and you may get back less than you invest. This information should not be regarded as financial advice.

Period
Market Event
FTSE World TR GBP (%)
4Plus Plan (%)
4Plus Plan’s inception – 6 Sept 2013
QE Tapering, China Interbank Crisis and its aftermath
-5.44
-2.41
3 Oct 2014 – 15 May 2015
Oil price drop, Eurozone deflation fears & Greek election outcome
-5.87
-1.77
7 Jan 2016 – 14 Mar 2016
China’s currency policy turmoil, collapse in oil prices and weak US activity
-7.26
-1.54
15 June 2016 – 30 June 2016
BREXIT referendum
-2.05
-1.07
Period
Market Event
FTSE World TR GBP (%)
4Plus Plan (%)
4Plus Plan’s inception – 6 Sept 2013
QE Tapering, China Interbank Crisis and its aftermath
-5.44
-2.41
3 Oct 2014 – 15 May 2015
Oil price drop, Eurozone deflation fears & Greek election outcome
-5.87
-1.77
7 Jan 2016 – 14 Mar 2016
China’s currency policy turmoil, collapse in oil prices and weak US activity
-7.26
-1.54
15 June 2016 – 30 June 2016
BREXIT referendum
-2.05
-1.07
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