Blog
What happened at PensionBee in April and May 2019
We’re excited to announce some new and improved features at PensionBee. Here’s what we’ve been working on in April and May!

We’ve got some exciting updates to share with you, including a fresh look on our website and our rollout of new Simpler Annual Statements, which makes us the first pension provider to offer customers an easy to understand snapshot of their pension. Read on to learn what’s new at PensionBee and how we’re improving your pension experience.

We’ve adopted Simpler Annual Statements to make it even easier to manage your pension

Simpler Annual Statements

We want to give our customers complete transparency and control over their savings. Whether that’s by giving you full visibility of how your pension’s performing, or making our annual statements easier to understand – we’re on a mission to make pensions simple!

Our Simpler Annual Statements are designed to provide a short and clear overview of your pension. They’ll show you the total balance, how much you’ve contributed to your pension, the tax top ups you’ve received from HMRC and how much your employer has paid in, if applicable.

We’re pleased to be the first pension provider to adopt the new format, since it was announced by the government back in October. Minister for Pensions and Financial Inclusion, Guy Opperman said: “I am 11_personal_allowance_rate committed to simpler statements and am pleased to see PensionBee adopting the Simpler Annual Statement. I look forward to the rest of the industry doing the same thing in 2019.”

If you have a live balance and transferred your old pensions to PensionBee before the end of the 2018/19 tax year, (and haven’t transferred out or started withdrawing from your pension), you’ll be able to view your Simpler Annual Statement in your BeeHive.

We’ve refreshed our website to show you how PensionBee works, from consolidating to withdrawing your pension

How It Works update

We’re always working to bust jargon and demystify pensions, whether that’s through the articles in our Pensions Explained centre, our Pensions 101 videos over on YouTube, or explaining how pensions work right here on our website. We’ve recently updated our How It Works page to give you a simple and concise walkthrough of our service - our website is as easy and straightforward as it is to manage your pension with PensionBee!

Plus we’ve added new sections on combining your old pensions with PensionBee and making contributions to your new PensionBee plan, which sit alongside our page on how to withdraw your pension when it’s time to retire. Our site covers everything you need to know, from transferring your existing pensions over to us, to receiving tax top ups from HMRC, and even planning your retirement with our drawdown calculator.

We’ve been nominated… again!

We’re thrilled to announce that we’ve been nominated for Diversity and Inclusion Champion in the Computing Tech Marketing and Innovation Awards 2019! We’re incredibly proud of our diverse team, whose dedication, commitment, and insight make PensionBee such a wonderful and inclusive place to work.

We’ve also been nominated for Tech Company of the Year in the Evening Standard Business Awards 2019 - alongside Twitter, no less!

🏅We’re pleased to announce that PensionBee has been shortlisted for ‘Diversity and Inclusion Champion’ in the Computing Tech Marketing and Innovation Awards 2019 🏅 #pensions #fintech #awards #diversityandinclusion https://t.co/T7vKbLtNoB pic.twitter.com/lPCt83TdI5
— PensionBee (@pensionbee)

And that’s not all - PensionBee has also been nominated in the Investment Marketing and Innovation Awards 2019. We’re shortlisted for three awards: the Corporate Social Responsibility Award, Most Innovative Direct Consumer Proposition, and the Open Innovation Award. We’re proud to be bringing our company values of innovation and love to the pensions industry.

Plus, our CEO, Romi, has been nominated for no less than six accolades at the Women in Pensions Awards 2019, including Pensions Woman of the Year and Role Model of the Year. Congratulations to everyone who was nominated.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in June 2019
We were busy bees last month, working hard to bring exciting new features to your pension. Here’s what we were working on in June.

Summer is finally here and there’s a buzz in the air - and in our BeeHive! We were busy bees last month, working to bring exciting new features to your account as well as stacking up those award wins. Here’s what we got up to in June.

We’ve automated your tax top ups from HMRC

Automated tax top ups

We’ve recently made improvements to the way your tax top ups from HMRC are added to your account. Now, whenever you make a personal contribution to your pension, we’ll automatically add your _corporation_tax tax top ups from HMRC so you can see the funds in your account straightaway.

This means you’ll no longer need to wait eight weeks for these to credit your account, and will be able to see a more accurate view of your balance whenever you log into your BeeHive. Don’t forget, most savers can contribute £100 to their pension from a personal bank account, and get a £25 top up from HMRC, to a maximum of £40,000 in the current tax year.

We’re keeping your pension safe

New safety page

Keeping your savings safe is paramount to us at PensionBee, so we’ve updated our website to highlight the security procedures we use to protect your money. PensionBee is directly authorised and regulated by the Financial Conduct Authority, and we’re also a member of the Association of British Insurers, working on better standards in the pensions industry.

Plus, our pensions are managed by the world’s largest money managers – State Street Global Advisors, HSBC and BlackRock – so you know your money’s in experienced hands. They invest your money and your pension is kept completely separate from our own funds.

If our money managers fail, your pension will be protected by the Financial Services Compensation Scheme up to 10_personal_allowance_rate. We’ll also pursue any compensation on your behalf. Should PensionBee fail, your money manager will continue to invest your pension. We don’t manage your money, so your savings would be safe.

We protect your data with full encryption, secure data protection practices, and we will never share your personal information without your permission. You can find out more about our security policies on our website and our FAQs, or get in touch with your BeeKeeper if you have any questions.

The awards keep coming…

The awards keep coming

We’re pleased to announce that PensionBee was named ‘Diversity and Inclusion Champion’ at the Computing Tech Marketing & Innovation Awards, in recognition of our work campaigning for diversity and representation in the pensions industry.

We’re immensely proud that half of our team consists of women and we have around _higher_rate BME representation at PensionBee – an achievement that’s unheard of in our sector. We’re working hard to prove that pensions can be a good career for anyone looking to be on the cutting-edge of product development and innovation, while challenging the perceptions of what people in pensions should be.

We also won two awards at the Investment Marketing and Innovation Awards: ‘Most Innovative Direct Consumer Proposition’ and ‘Open Innovation’. The first accolade acknowledges our simple online user journey which has transformed pension transfer processes to give you complete control and clarity over your pension.

The second award recognises our innovative use of Open Banking in an industry that hasn’t changed or adapted with advances in technology in decades. We plan to share our APIs with even more banking marketplaces and aggregators in the near-future to put pensions back where they belong – at the forefront of your finances.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

How PensionBee revived Lynn’s pension savings
PensionBee customer and personal finance blogger, Mrs Mummypenny, describes how PensionBee helped her to get her pension savings back on track.

Personal finance blogger and mum of three Lynn was keen to start saving into her pension again after taking some time off work to set up her business. Lynn needed an easy, flexible self-employed pension as she entered her 40s.

PensionBee’s self-employed solution

Lynn consolidated her old pensions with PensionBee, finding our transfer process simple and painless. We just needed some basic details about her old pensions, like her provider name and policy number, and then we did all the work - no paperwork, no fuss.

One of the things I really love about PensionBee and being self-employed is that I’ve got flexibility to put whatever I choose into my pension each month.

Now, Lynn can make contributions into her pension straight through our app, with no minimum or fixed contribution amount. With a fluctuating self-employed income, this means that Lynn can save an amount that works for her each month, whether it’s £1000 or £100.

Achieving long-term financial goals

In previous jobs, Lynn didn’t opt in to her workplace pension scheme, a financial decision she regrets as she gets closer to retirement. Now that she’s saving into her PensionBee plan, Lynn feels reassured as she tracks the performance of her savings on the app.

It feels incredible to have that visibility. It gives me a sense of reassurance that I know exactly what’s going on with my money.

It’s always better to start saving for retirement early, but since transferring to PensionBee, Lynn finally feels in control of her pension savings. She’s reaching her financial goals and getting back on track for a comfortable retirement.

Find out what other PensionBee customers have to say over on our YouTube channel, or take a look at customer reviews on Trustpilot.

What happened at PensionBee in July 2019?
Summer is finally here! This month, we’ve been working to make managing your pension a sunny experience. Find out what we’ve been up to this July.

Whether you’re loving or loathing the heat, it’s safe to say that the ‘Great British Summer’ is finally here. In between the awards ceremonies and the sunshine, our team has been working hard to make managing your pension even easier. Here’s what we’ve been up to this July.

We’ve made it even easier to see your pension balance grow

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We’ve made a few changes to the ‘Balance’ tab in the BeeHive so it’s now even easier for you to understand your transactions. As part of this we’ve changed how your tax top ups are displayed so it’s more straightforward to see which tax top up relates to which contribution.

You’ll also be able to see more information on your rewards, from the name of the person you successfully referred to the corresponding tax top up. Remember, you can recommend PensionBee to your friends, and as soon as they successfully transfer a pension, we’ll automatically add £50 to your pension and £50 to theirs too (£40, plus a £10 tax top up). Full terms and conditions can be found on our website.

We’ve invested over half a billion pounds on your behalf

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We’re proud to announce that we have now surpassed _higher_rate_personal_savings_allowancem in pension money, with a further £400m on its way. That means you’ve trusted us with almost a billion pounds of your retirement savings!

Thanks to you, PensionBee has become a key challenger and disruptor in one of the oldest industries – in just a few years. We don’t take the trust you’ve placed in us lightly and will keep campaigning for change and listening to your feedback, so we can continue to bring you a leading pension product.

Our app’s just turned 1

App-y anniversary

Can you believe it’s already been a year since we launched our mobile app? The app was designed to help you to manage your pension with ease, with 24/7 access to your balance and the ability to view past performance and make contributions – all from the palm of your hand.

We’ve got lots of exciting updates planned over the next few months so watch this space. If you haven’t already, download the PensionBee app from the Apple App and Google Play Stores.

Don’t forget you can also see your PensionBee balance in some other leading money management apps including Starling, Yolt, Moneyhub, Money Dashboard and Emma.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in August 2019
We were busy throughout August, working on new features to enhance your pensions experience. Here’s what we got up to

Summer might be winding down, but we’re as busy as ever! We’ve been working hard on more new features and continue to stack up those award nominations. Read on to find out what we got up to in August.

We’re enhancing our Analytics tab to make retirement planning better

We’re working on some updates to the Analytics tab in your BeeHive to to help our customers better plan for retirement. We’re building a new retirement planning tool to make it simpler to see how much money you’re likely to receive at retirement and how long your pension could last, based on your current contributions. The new calculator will let you know whether you’re on track or whether you’ll need to boost your savings to reach your long-term goals.

It can be tricky to figure out how much you need to save for retirement, which is where our handy tools come in to help make planning for your future straightforward and easy to understand. And remember, it’s never too late to start saving! If you’re in your 40s or your 50s, there’s still time to build a decent pension pot for a comfortable retirement.

PensionBee shortlisted for two Technology Product Awards 2019

We’re proud to announce that we’ve been shortlisted for two Technology Product Awards in 2019: ‘Most Innovative Use of AI / Automation - SMEs’ and ‘Technology Hero of the Year’, for our CTO, Jonathan Lister Parsons.

Innovation is one of our PensionBee values and we’re incredibly passionate about making use of exciting technology to create a seamless, modern pension service that serves our customers any time, any place. Our CTO Jonathan works tirelessly alongside the rest of our tech team to make your pensions experience simple and convenient.

We’ve also been shortlisted for a Schroders UK Platform Award in the ‘Leading Digital Platform’ category, an accolade we’re immensely proud to have won back in 2018.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in September 2019
September is always a busy month for PensionBee. Read on to learn about the new features and updates that we’ve been working on this month.

We’ve been working hard this September to bring you some exciting new features, including a new retirement planning tool and improved withdrawals for over-55s. Read on to find out what we’ve been up to this month.

We’ve enhanced our ‘Analytics’ tab to give you a clearer picture of your pension situation, now and in the future

Analytics update

If you’ve logged into your BeeHive in the last few days you may have noticed the improvements we’ve made to the ‘Analytics’ tab. We’ve replaced your old performance chart with an interactive retirement planning tool, to help you better visualise the level of savings you might need for retirement.

Instead of focussing on past performance, your new retirement planning tool is forward looking, and helps you see how much you have now, compared to your target, at a glance. The new tool will let you know whether you’re on track for a comfortable retirement or whether you’ll need to boost your savings to reach your long-term goals.

There are three key elements to the new ‘Analytics’ tab:

  • Retirement Planner - a brand new tool that lets you see the level of savings you might need based on your long-term goals
  • Transfer and Contribution breakdown - a new snapshot of what’s in your pension pot, based on how much you’ve transferred, contributed and received from HMRC in the form of tax top ups
  • Past performance - a refresh of the old analytics chart that now simply shows the growth of your pension pot over time

We’ve increased the efficiency of withdrawals for over-55s

Withdrawals for over 55s

A few months ago we announced that whenever you make a contribution to your pension we will automatically add your _corporation_tax tax top ups from HMRC, so that you can see the funds reflected in your pension balance straightaway. We’ve now introduced the same improvement for withdrawals so instead of your money taking several weeks to reach your bank account, it will soon take a matter of days.

On average it will take around 10 working days for you to receive your money, as long as there are no issues verifying your bank details. Plus, if you’re making repeat withdrawals to the same bank account(s), you’ll now be able to select your bank details from a drop down menu without needing to input the same information each time.

Remember, you can only start withdrawing your pension after your 55th birthday, and therefore won’t be able to benefit from these new features until then.

Our CEO, Romi, is to help establish the government’s Pensions Dashboards

Pensions Dashboards

The way we manage our pensions is changing, with the government planning to introduce an online dashboard that lets you see all of your pensions together – from your old workplace pensions to the State Pension – in the next few years.

While the project is still in its infancy, last week it was announced that our CEO, Romi, would be joining the Pensions Dashboards IDG Steering Group alongside nine others from a diverse range of companies including Which? and Moneyhub. The group has been chosen to represent the interests of consumers, fintechs and the pensions sector, and will be working on the practicalities of establishing pensions dashboards services and making them available to the general public.

As you know, PensionBee is already successfully using technology to help customers like yourselves find and combine their pensions, giving Romi valuable insight into the process. Romi’s appointment will help ensure that consumers have a louder voice in the creation of pensions dashboards and that the end product delivers a service that’s fit for purpose.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

How to set a good retirement goal in three easy steps
Find out how to take control of your retirement savings and set yourself a realistic goal in three easy steps.

Setting yourself a retirement goal is a great way to take control of your retirement planning. A realistic and achievable goal could help you see whether you’re on track to achieve the kind of retirement you want, and to encourage you to stay on track! Here are three easy steps to setting a good retirement goal.

1. Budget

Before you can start planning for your retirement, you’ll need to know what your finances look like in general. You’ll want to start with a budget, which will help you to see where you’re spending and where you can save. Begin by listing your essential monthly expenses, including rent or mortgage payments, bills, food, transport costs, and any other regular payments. You should also list any existing contributions you make into your savings accounts, pension, and other investments.

Next, make a record of all your non-essential purchases each month, like eating out and takeaways, new gadgets, subscriptions, and drinks at the weekend. You can find the cost of these expenses by checking your bank statements. Many modern banking accounts, like Monzo and Starling Bank, automatically categorise your payments, so it’s even easier to identify where you’re spending.

Once you’ve listed all of your expenses, it’s time to calculate your income. Subtract the cost of your monthly expenses from your monthly income to see what you have left at the end of the month. You might need to make some changes to your spending habits in order to save more into your pension. Consider which non-essential purchases you can cut back on or stop entirely; maybe you’re still paying for a subscription service you haven’t used in six months! Working out a healthy budget that works for you and your lifestyle will enable you to set a realistic retirement goal because you’ll be able to see what’s achievable for a comfortable retirement.

2. Think about the future you

Once you’ve set up a good budget, it’s time to start planning for the kind of retirement you want. Have a think about what sort of lifestyle you would like to have in your 60s, 70s, and 80s, and how much this is likely to cost you. In 2016/17, the average UK couple had an annual retirement income of £29,952, which covers all the essentials like a home and bills, as well as small luxuries like the occasional holiday.

It can sometimes be difficult to envision our lives in retirement, so start with the basics and think practically. Think about where you’ll live and what your day-to-day expenses are likely to be. Take a look at your budget to see how much you’re currently spending on food and transport, and consider how these habits might change in the future. For example, the cost of your weekly shop may reduce once your kids have moved out and you’re no longer preparing meals for a large family. Plus, you’re likely to be commuting less once you’ve retired! Remember to factor in the increasing cost of living, and think about your income streams. You might receive an income from your pension alongside other investments or a part-time job.

Once you’ve got a rough idea of your ideal retirement income, you can use our pension calculator to see how much you need to be saving in order to meet your goal. Our calculator will tell you whether you’re on track or whether you need to be saving more. You can adjust your retirement age and how much you’re contributing to land on a realistic target that you can work towards.

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3. Get on top of your pensions

After you’ve worked out how much you need to save in order to meet your retirement goals, you’ll need to start fortifying your savings. First, it’s a good idea to track down any old or lost pensions to see if you can boost your savings. Consider combining your old pensions as bringing all your pension savings together could make it easier to manage them. Plus, you might be able to save on fees which, left unchecked, might eat away at your old pots.

Check to make sure you’re enrolled on your workplace pension scheme, which is an easy way to top up your retirement savings. Contributions will be taken straight from your paycheck so you don’t have to worry about forgetting to save, plus employer contributions can boost your pot with free money!

Finally, consider saving any extra cash into your pension, for example after a bonus or inheritance. You can use our pension calculator to see how this can help your progress towards your retirement goal. Remember, most people are eligible for a _corporation_tax tax top up from HMRC on pension contributions, which can really help to build a solid pension pot.

We want to help you to make sense of pensions so we’ve put together our Pensions 101 series over on our YouTube channel to explain how pensions work and how to get on top of your retirement savings. Take a look and let us know your thoughts in the comments section.

What happened at PensionBee in October 2019?
This month, we’ve been actioning customer feedback to continue delivering a leading pension product. Here’s what we’ve been up to in October.

This month we’ve been reflecting on the feedback you give us, and how we can incorporate your ideas to continue delivering a leading pension product. Read on to find out what we’ve been up to in October and the changes we’ve made in response to our customers’ feedback.

Our approach to sustainability

Sustainability

Reducing our impact on the environment and investing responsibly are subjects that are close to all of our hearts and you can read more about sustainable investing in our blog. As our customers, we feel it’s important that you know what our approach to the environment is, and how we plan to campaign for the issues that matter to you most.

We believe pension providers have a key role to play in the transition from the carbon economy to one based on 100% renewable energy sources, and should promote positive climate change activities in the companies that your pension funds are invested in.

We’d love to hear your thoughts on this topic, and if you’ve got a question on the sustainability of your pension plan, we’ll put it directly to your money manager when we film your next plan update. Get in touch by emailing: engagement@pensionbee.com.

Your analytics chart is back

Analytics feedback

Following the launch of our new retirement planning tool, you asked us to bring back the old analytics chart, and we listened! To see the past performance and growth of your pension pot over time, simply log in to your BeeHive and click on the ‘Analytics’ tab, where you’ll find it below the new retirement planner and transfer and contribution breakdown chart.

We’re speaking out about slow pension transfer times

Slow pension transfers

Last week the Telegraph and the Sun published our analysis of more than 50,000 pension transfers, looking at the fastest and slowest providers. There was a huge variation between firms, with some taking just 12 days to transfer a pension, and the worst taking an unbelievable 404 days.

Outdated legislation from 1993 allows pension providers to hold your savings hostage for up to six months before honouring your wishes and completing a pension transfer. We know this can be incredibly frustrating for our customers, which is why we’re renewing our campaign for a pension switch guarantee.

Thankfully lots of things have changed in the past 26 years, and it’s time for pensions to be brought into the 21st century. We’re calling on the government to create new legislation that will allow savers to easily and safely change their pension provider, in the same way we can change our bank or energy provider in a set number of days.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in November 2019
As things start to wind down for the festive season, there’s been no let-up at PensionBee. Here’s what we’ve been up to in November.

As things start to wind down for the festive season, there’s been no let-up at PensionBee. From hosting our first ever hackathon event, to putting the hard questions to your money managers on your behalf, read on to find out what we got up to in November…

How we’re engaging your money managers on sustainability

Sustainability

Last month, we discussed our approach to sustainability and why we believe pension providers have a key role to play in the transition from the carbon economy to one based on 10_personal_allowance_rate renewable energy sources. In the weeks since, we’ve continued to put pressure on your money managers to answer your questions about the inclusion of certain companies, both in your quarterly plan update videos and also in writing.

Our CEO, Romi, recently wrote an open letter to Sacha Sadan, Director of Corporate Governance at Legal & General, querying Shell’s inclusion in the Future World Plan. While Legal & General are yet to publicly respond in full, they told the Guardian that they believe the oil company could do more and they were pushing for greater transparency on how Shell’s production plans aligned with the Paris agreement. We’ll let you know once we hear more, but in the meantime you can read Romi’s letter in full and stay up to date with the latest news in on sustainability.

Introducing Scam Man & Robbin’

Scam Man and Robbin

At the end of November we held our eagerly anticipated Pension Scams Hackathon event which brought together some of the most innovative “pentech” (pension technology) companies in the UK, and challenged them to work together to create a concept for an online game that increases awareness of pension scams.

Cross-company teams from PensionBee, Nutmeg, AgeWage and Smart Pension had just six hours to deliver the concept for a game which met three assessment criteria: virality, engagement and relevance. At the end of the day, concepts were judged by three pensions industry experts: Michelle Cracknell CBE, Non-Executive Director at PensionBee and former CEO of the Pensions Advisory Service; Margaret Snowdon OBE, President of the Pensions Administration Standards Association and Chairman of the Pension Scams Industry Group; and Stephanie Baxter, Deputy Personal Finance Editor at The Telegraph.

The winning concept, ingeniously called Scam Man & Robbin’, casts the player in the role of vigilante ‘Scam Man’, who’s main objective is to protect people’s pensions, blowing the whistle on anything he thinks could be a scam.

Inspired by one of the world’s most-loved superheroes, Scam Man & Robbin’ aims to challenge common misconceptions which may initially seem positive about a pension scheme, such as guaranteed high returns or a friend’s recommendation, but may in fact be the hallmarks of a scam.

We’re excited to start working on the game, and you can expect to see Scam Man & Robbin’ sometime in early 2020.

We’re ending the year on a high

Award winners

Last week PensionBee was named ‘Online Business of the Year’ at the Growing Business Awards, which celebrated the strength, vision and resilience of fast-growing SMEs and entrepreneurs.

The judges praised us for being ‘ahead of the curve’ and highly aware of our ‘social responsibility to grow sustainably and maintain a high level of service and innovation’.

We’re also thrilled to announce that our CEO, Romi, was named ‘Entrepreneur of the Year’ at the 2019 City AM Awards earlier in November, seeing off stiff competition from business leaders in industries as diverse as fintech and medical services to energy and manufacturing.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in 2019
2019 was a big year for us at PensionBee, filled with innovation, improvements, and lots of award wins! Here’s what we achieved last year - bring on 2020!

This article was last updated on 13/12/2022

2019 was a big year for PensionBee: we launched a bunch of new features, made some important product improvements, and celebrated a ton of award and industry wins! Here are some of our highlights from last year.

We launched some new features

Product features

Back in January, we launched three new pension plans: our Shariah, Preserve, and 4Plus plans. These plans offer specific investment approaches that could be suitable for different investment goals. For instance, our Shariah Plan invests your money in accordance with Islamic principles on finance, which may make it suitable for anyone looking to invest more responsibly. Our Preserve Plan reduces risk in order to preserve your savings as you approach retirement age.

In December 2022, we launched our new-look “Refer a Friend scheme“ which makes it even easier to refer your friends via our web and mobile apps. Remember, you’ll get a £100 (£80 from PensionBee and £20 tax relief from HMRC) added to your pot for each friend that opens an account with us and adds £100 or more to it. And with up to 50 friends you can refer, you could earn up to _starting_rates_for_savings_income in pension contributions!

And we improved some existing ones

Improvements

This past year, we’ve also made some significant product improvements, including introducing a new retirement planner that lets you see the level of savings you might need based on your long-term goals. We also made it easier for you to see how much you’ve transferred and contributed to your pension pot, and how much you’ve received from HMRC in the form of tax top ups, and how your pot has grown over time.

We also became the first pension provider to adopt the new Simpler Annual Statement. The Simpler Annual Statement is designed to help consumers understand and compare their pension pots with different providers more easily, including clear and simple information on pension charges.

We’ve been celebrating our wins

2019 saw us win a slew of awards alongside a heap of nominations recognising our product innovation, dedication to customer service, and commitment to an inclusive and diverse workplace.

It’s not just trophies that we’ve been celebrating, though. We’re so grateful to all the support and feedback that we’ve received from our customers this past year, which has enabled us to consistently improve our product, expand our team and office, and continue to push the pensions industry into the 21st century (and a new decade!) Halfway through 2019, we reached _higher_rate_personal_savings_allowance million in assets under administration and received our 1,000th Trustpilot review! As always, a huge thank you to our wonderful customers for trusting us to make pensions simple and engaging.

2020 has been no less busy so far, as our team has been hard at work pushing out a new look and getting stuck into a new year of pensions innovation, love, and hard work. Keep an eye out for our billboards that have just been unveiled across the country and let us know what you think on social media! We can’t wait to see what this next year will bring.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in January 2020
We’ve been working hard to banish the January blues and kick off 2020 with a bang. Here’s what we’ve been up to in January.

We’ve been working hard to banish the January blues and help the nation get their pensions back on track. From unveiling our bee-eautiful new logo to advertising PensionBee to commuters up and down the country, we’ve started as we mean to go on, kicking off 2020 (and the new decade) with a bang! Read on to find out what we’ve been up to in January.

We’re taking a more transparent approach to pensions investments

Transparency

In early January, we surveyed close to 2,000 customers in our Tailored Plan about their views on sustainability in the context of profitability. The aim was to understand how you, our customers, want your money invested with PensionBee and to what extent you want us to take the social outcomes created by companies into consideration in the investment process.

One of our core ambitions as a pension provider is to lead the pensions industry to a better place than where we found it, which means investing sustainably and helping you to plan for a happy retirement are a key focus.

Over the coming weeks and months, we’ll be considering your responses and exploring potential changes to our investment offering in light of this. As always, we’d love to hear your thoughts on the matter: you can get in touch by emailing engagement@pensionbee.com. Thanks to everyone who took part in the survey. To learn more about the results, read our summary here.

Introducing our brand new logo

New logo

At the beginning of the year we unveiled our new logo and brand refresh, to better reflect our identity and values. We believe bees evoke thoughts of happiness, warmth and hard work, and a stronger emphasis on the ‘bee’ puts our values of love and quality right at the center of our brand.

The redesign follows our fifth birthday in December, and marks our transition from young startup to a leading online pension provider. In the past five years our offering has evolved from a core pension consolidation service to a full service pension provider, providing hassle-free contributions and withdrawals, planning tools and responsible investing. Our new logo is a clearer representation of the mature brand PensionBee is today, without losing the playful tone you’ve come to expect from us.

We’ve been making a buzz at commuter stations across the UK

Billboards

If you travel to work via National Rail it’s likely you’ll have seen some of the thousands of billboards we’ve placed in commuter stations across the UK. 2020 will be a big year of growth for us with more billboards, TV and radio than ever before so watch this space!

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in February 2020
Last month we worked hard on exciting improvements and updates, thanks to the feedback of our customers. Read on to find out what we got up to in February.

Last month we worked hard behind the scenes enlisting the help of you, our beloved customers, to give us your feedback on everything from our plans to our app. We’ll have lots of exciting announcements to share with you in the coming months, but for now read on to find out what we got up to in February.

We’re making improvements to our app

App updates

Since the start of the year, we’ve been working on regular app releases as part of our ongoing efforts to bring you a leading pension product. From reducing loading times to fixing those niggling little things you may not have even noticed, we’re continually enhancing our app to make it even easier for you to manage your pension.

This month we’ll be focussing our efforts on improving the way you pay money into your pension, and would like to thank the customers who’ve kindly volunteered to give us feedback. We’re working towards establishing a customer testing group to participate in surveys, focus groups, prototype testing and much more, so watch this space!

Why our values are at the heart of everything we do

PensionBee Values

At PensionBee we bring our values of simplicity, honesty, quality, innovation, and love to life by thinking about our customers, our local community and the planet in everything we do. We believe pensions are for everyone, and one of the things we’re most passionate about is achieving wider representation in the pensions industry.

In February we became an accredited Living Wage Employer, which means we have solidified our commitment to paying our staff the London Living Wage. The Living Wage is a set amount calculated annually by the Resolution Foundation, based on the best available evidence about living standards in the UK.

We’re proud to be an equal opportunity employer, that’s committed to improving gender diversity and paying our staff a fair wage so they too can look forward to a happy retirement.

PensionBee scoops three Boring Money Awards

We were recognised at the Boring Money Best Buys 2020 Awards in three categories: ‘DIY Pensions’, ‘Beginner investors’ and ‘Sustainable investors’. We’re thrilled to be named as one of the best providers of online investing services based on everything from our call response times and communications to our customer reviews.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in March 2020
March was a strange and difficult month for the nation, but it’s been business as usual here at PensionBee. Read on to find out what we got up to in March.

Throughout March we worked hard to ensure that we’ve been on hand to support you just as we normally would, while also transitioning to remote working to protect our colleagues and the wider community.

Several of our customers have been in touch via phone, email, live chat and social media in the past month to share their views on the current situation and ask questions about their pensions. We’re always here to help and welcome your feedback so if you have any comments, queries or concerns don’t hesitate to get in touch. We’re available via the usual contact methods, and our opening hours remain the same.

While it may have been unsettling to see fluctuations in your balance during the past month, as long-term investors we have to take the rough with the smooth, and be patient during the downturns. It’s important to remember now more than ever, that downturns don’t last forever and markets and pension balances will eventually recover.

Whatever’s going on in the world around us, we’re committed to bringing you a leading pension product. Read on to find out about the projects and initiatives we worked on last month.

We’re launching a fossil fuel free pension later this year

Illustration of several people protesting an oil rig

In March, we announced our plans to launch the UK’s first mainstream fossil fuel free fund, in partnership with Legal & General. We came to this decision after surveying customers in our Future World Plan, who told us that they wanted the option of completely excluding oil from their pensions – even if that meant a potential reduction in profitability.

We strongly believe that everyone should have control over where their money’s invested, and are proud to be the first provider to offer a fund like this. With your help, we want to shape the future of sustainable pensions, giving savers the option of using their investments to transform the world they live in for the better of the planet, society and their retirement.

It’s almost the end of the current tax year...

Screenshots of PensionBee's contribution process

That means you only have a few days left to use up any unused allowance for the 2019/2020 tax year (up to 100% of your earnings, to a limit of £40,000 for most people). You can also carry forward unused allowances from the previous three years.

Most basic rate taxpayers will automatically get a 25% tax top up on all of their personal pension contributions, while higher rate taxpayers can claim a further 25% through their Self-Assessment tax returns, and top rate taxpayers can claim an additional 31%.

If you would like to make an additional lump sum contribution, then it would make sense to do this by bank transfer so as not to miss the 5 April deadline.

Your bank might take some days to process your payments so if you’d like your contribution to reach your pension by 5 April, don’t leave it until the last minute.

We’re finalists for two UK Pensions Awards and two European Pensions Awards

PensionBee has been shortlisted in two categories at this year’s UK Pensions Awards: ‘DC Pension Provider of the Year’ and ‘Diversity and Inclusion Excellence’.

We’ve also been shortlisted for two awards at the 2020 European Pension Awards: the ‘European Pensions Innovation Award’ and the ‘Diversity Award’.

We’re also pleased to announce that our CEO, Romi, has been named as a “Standout 35 Winner” in the 2019 Innovate Finance Women in FinTech Powerlist.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in April 2020
April was a month of pension innovation here at PensionBee. Read on to find out about some of the new initiatives we’ve been working on.

We’re delighted to share some of the new initiatives we’ve been working on recently. From continuing to set the standard on how pension providers communicate with their customers, to launching our very own computer game to tackle pension scams, read on to find out why April was a month of pension innovation.

We’ve added pounds and pence charging to our Simpler Annual Statements

Several stacks of coins increasing in height from left to right with a clock in the background

Last year we were proud to be the first pension provider to adopt the new Simpler Annual Statement template for most customers, which provides a short and clear overview of your pension. At the time, Pensions Minister Guy Opperman remarked: “I am 110 per cent committed to simpler statements and am pleased to see PensionBee adopting the simpler annual statement. I look forward to the rest of industry doing the same thing in 2019”.

In an effort to simplify your annual statements further, for 2020 we’ve displayed all charges in pounds and pence, and are again the first provider to do so.

It’s our goal to make pensions as simple as possible, and providing complete transparency on how your plan is performing, and how much you’re paying in fees, are central to this.

We encourage you to read your Simpler Annual Statement and use it to compare fees across all of your old pensions. A fee saving of just 1% per year could increase a pension’s value by close to _higher_rate over the long-term.

One of the easiest ways to control how much you spend in fees is to consolidate your old pensions into one pot. And, with two bank holidays coming up this May, there’s no better time to look for any old pension paperwork and track down lost pensions.

Introducing Scam Man & Robbin’, the pension scams game

Retro-style logo that says Scam Man and Robbin’

We’ve brought together brilliant minds from the pensions technology sector to tackle the online problem of pension scams, which have increased since the onset of coronavirus. Alongside technology partner, JMAN Group, we’ve developed a five-minute online game that educates consumers about pension scams.

Last month, we were thrilled to announce the launch of Scam Man & Robbin’, casting the player in the role of ‘Scam Man’, a vigilante whose main objective is to protect people’s pensions from scams. Scam Man must correctly identify six of the most common pension scams by shining his torch on them to destroy them, as well as collecting six corresponding bonuses that can help protect savers’ pensions.

Visit scam-man.com to play and learn more about how to protect you and your loved ones from pension scams. As always, we’d love to hear your feedback, so don’t forget to tweet us your thoughts along with your high score!

We’ve partnered with Lumio

Lumio logo

In April, we announced a partnership with Lumio, a money management app that helps you maximise your savings. PensionBee customers can now see their pension balance from within the Lumio app.

This partnership is another great example of how Open Banking can help you take control of your finances, by displaying your tomorrow money alongside your today money. Don’t forget, you can also integrate PensionBee into your Starling, Yolt, Moneyhub, Money Dashboard and Emma apps.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in May 2020
Last month we worked on incorporating your feedback into our product roadmap. Read on to find out what we achieved in May.

Last month we focussed our efforts on incorporating your feedback into our product roadmap, planning all of the exciting projects we’ll be working on for the rest of the year. From the launch of our fossil-fuel free fund this summer to new initiatives to help the self-employed and over 55s make the most of their savings, we can’t wait to share our latest innovations with you over the coming months.

In the meantime, read on to find out what we achieved in May and learn how you can get involved to help us raise awareness of pension scams.

We’re making improvements to our app

App improvements

Last month, we made some updates to the infrastructure of our app to ensure it runs as smoothly as possible. We also updated the ‘Resources’ section, which is where you’ll find lots of useful information about your pension, from your annual statement to quarterly performance updates. In addition, we’ve made some improvements to the way contributions are set up, making it even easier for you to top up your pension in a few clicks. You can keep up-to-date with our latest app releases by following us on Twitter.

We’ve received over 2,000 reviews on Trustpilot

Trustpilot reviews

This time last year we were thrilled to announce that we’d reached 1,000 reviews on Trustpilot and this May we reached another milestone, receiving our 2,000th review.

We’re delighted to further cement our position as a leading pension provider, and will continue to work hard to maintain the trust you’ve placed in us, through the coronavirus crisis and beyond.

We want to hear from you!

Customer feedback

We’re always looking to hear from our customers so we can find out what you think about everything from your PensionBee experience through to the things that motivate you to take control of your finances. We’re offering a £50 Amazon voucher or £50 pension contribution to anyone selected to participate in a 30-60 minute phone interview.

Following the launch of Scam Man & Robbin’, our online game that educates savers about pension scams, we’re looking to find out if any of our customers have ever been approached by a pension scammer. We hope to build case studies that we can share with the national media, so we can increase awareness of scams among the general public and prevent people from losing their hard-earned savings. Separately, we’re also keen to hear from savers aged 55-70 who have experiences of struggling with debt.

If you’d like to share your story with us, and would be happy for your name and photograph to be printed in a national newspaper (such as The Times or The Sun), please get in touch by emailing engagement@pensionbee.com with a summary of your experience.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

How PensionBee helps our customers be Pension Confident
Take a look behind the scenes at our new Pension Confident campaign and meet our featured PensionBee customers.

At PensionBee, we want our customers to be pension confident! We’re always innovating, to create a pension product that’s not only simple to use and meets our customers’ needs, but makes them feel on top of their retirement plans. Today we’ve launched a new brand campaign to highlight how we’re helping savers be pension confident. Read on to find out more about our Pension Confident campaign and the wonderful customers who’ve shared their experiences of being with PensionBee.

What it means to be Pension Confident

Pension Confident

Having multiple pensions dotted around can cause anxiety and stress when it comes to sorting your retirement savings. With our app and our handy online tools, like our pension calculator, we’re making it simple to manage your pension savings.

Juan, 51, joined PensionBee back in 2016. Juan runs his own PR company and needed a modern way to manage his pensions. “It’s the easiest way to deal with your money without the headaches of dealing with the traditional, old-style pension providers,” he says.

We want to help our customers go beyond ticking pensions off the ‘to-do’ list, and help our customers feel confident about both their savings and their retirement. We know that life doesn’t stop at age 55 and we’re proud to have created a product that enables our customers to feel excited about their retirement plans. Juan says, “I don’t plan a traditional retirement. I think I’ll still be doing some work in my late 60s and early 70s.”

Juan appreciates being able to easily manage his savings as he approaches retirement, as he’s able to change how he manages and accesses his money as his circumstances change. With our flexible drawdown, our customers can plan a retirement that makes them look forward to the future.

From pension mess to pension confident

Pension Confident

Mum of three, Lynn Beattie, 42, runs MrsMummypenny, a personal finance blog, and needed an easy, flexible self-employed pension as she entered her 40s. She says, “My pension situation before I joined PensionBee was a complete mess.”

Priya Kanabar, 31, is a childminder and fitness instructor, with little spare time to spend sorting out pensions. After starting her business a few years ago, she realised that she needed to get her pension in order. “I had no idea where to start,” she says. “So I had no pension.”

With flexible one-off and recurring contribution options and no minimum contribution amounts, PensionBee provides peace of mind for self-employed savers. After bringing all her pensions into one place, Priya feels like “this whole weight is lifted off my shoulders, and that makes me feel very confident.”

PensionBee helped Lynn to bring all her old pensions into one place, where she can see how much her savings are worth, and calculate how much she needs to save for a comfortable retirement. Lynn says, “I’m looking forward to when I’m actually going to retire. PensionBee has just helped me to feel more confident.”

Finding pension confidence with PensionBee

PensionBee customer Nana

We’ve taken on board feedback from our customers and developed useful features to help you enjoy managing your pension money, at every step of your saving journey. From our pension calculator to our drawdown calculator, to flexible contributions, and investment plans to suit every savings need, we’re constantly striving to create a product that makes all of our customers feel pension confident.

Nana, 53, is a taxi driver who signed up for PensionBee in 2019 after seeing an ad. He loves using the PensionBee app, saying, “I have the app on my phone. You can assess it 24/7 and everything is transparent. I can log in and see my pension increasing every month.”

Our Pension Confident customers enjoy using PensionBee to plan and save for their future. Most of all, they appreciate the human support provided by their personal BeeKeeper. Our BeeKeepers are on hand to help you with any queries and to track the progress of any pension transfers. Priya says, “The thing I love most about PensionBee is the support. There’s never a time where you think, ‘I don’t know what’s going on.’”

We believe that everyone can become pension confident, and we’re proud to help our customers become excited about their pension savings, and their retirement plans. Nana says, “I can see that the future looks great for me. PensionBee has made me confident.”

Watch our Pension Confident customers share their experiences with PensionBee in the video below.

You can hear more from our Pension Confident customers over on our YouTube channel. Let us know how PensionBee helps you feel Pension Confident by leaving a comment or getting in touch on Twitter!

Risk warning
As always with investments, your capital is at risk. The value of your investment can go down as well as up, and you may get back less than you invest. This information should not be regarded as financial advice.

What happened at PensionBee in June 2020
This June, we’ve been working to promote diversity and inclusion within financial services, as well as some exciting updates for our customers. Read on to find out what we were up to last month.

This June, we’ve spent a lot of time thinking about how we can promote diversity in response to the Black Lives Matter protests that have been taking place around the world. At PensionBee we believe our diversity is one of our biggest strengths and are incredibly proud to have achieved gender parity, and around _higher_rate ethnic minority representation, which is unheard of in the pensions and wider financial services industry.

We believe we have a responsibility to speak out against racism and fight for race equality at every opportunity, and encourage our peers to help us make the sector more representative of society and you, our wonderful customers. Over the coming weeks, we’ll announce the longer-term steps we’d like to take to address this issue and, as always, we’ll invite you to share your views.

For now, read on to find out what else we were working on in June.

Yolt customers can now see their PensionBee transaction history within the Yolt app

Yolt integration

We’ve recently enhanced our 2-way API integration with Yolt, the free app that lets you do more with your money. PensionBee customers can now see their pension transaction history within the Yolt app, making it even easier for you to keep track of your saving.

Thanks to Yolt you can have all of your financial information in one secure place, giving you a clear view of your tomorrow money alongside your today money.

Yolt gives you more control over your money, enabling you to stay on top of your finances and make smarter choices so you can look forward to a happy retirement. Click here to find out more.

We’re finalists for two Diversity in Finance Awards

Diversity in Finance Awards

We’re delighted to announce that PensionBee has been shortlisted in two categories at the FT Adviser Diversity in Finance Awards: ‘Employer of the Year’ and ‘Diversity Marketing & Recruitment Campaign of the Year’. These nominations recognise our commitment to achieving wider representation in the pensions industry by campaigning for change and challenging the stereotypes that you need to look a certain way to succeed, whether that be a prescribed gender, age or ethnicity.

Earlier this month we also learned that our CEO, Romi, had been named in IndustryWired’s list of ‘top 10 ingenious women in European fintech’. Selected for her efforts shaping the industry and paving the way for women across the world, Romi features alongside Anne Boden, CEO of Starling Bank and Meri Williams, former CTO of Monzo Bank among others.

Join our PensionBee user community

PensionBee HoneyMaker

We’re always trying to improve your experience so we can continue to bring you a leading pension product, but we can’t do it alone! We’re looking for volunteers to help provide feedback on everything from exciting new products to existing features. If you’d like to participate in surveys, focus groups, prototype testing and much more, you can become a PensionBee HoneyMaker.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in July 2020
July was another busy month at PensionBee HQ, which saw us introduce a host of brand new product features to help even more of our customers achieve their savings goals. Read on to find out what we got up to last month.

July was another busy month at PensionBee HQ, which saw us introduce a host of brand new product features to help even more of our customers achieve their savings goals. We’re passionate about making pensions simple so that everyone can look forward to a happy retirement, but as our recent research suggests, increasingly the over 55s need additional guidance to ensure they’re in the most suitable investment products for their retirement needs. Read on to learn more about how we’re already acting on our findings, and discover the new innovations that took place in July.

We’ve made it even easier for you to save for a happy retirement

Contribution improvements

Over the past couple of months we’ve been working hard to incorporate your feedback and simplify the process of making contributions to your pension. If you’re the director of a limited company, it’s now much more straightforward to add a contribution from your business, and you can add as many contributors and employers as you wish.

We’re also making it easier to keep track of your savings by showing you how much you’ve added to your pension during the current tax year. The next time you log into the BeeHive via our website, head to the ‘Contributions’ tab to see how much you’ve saved - if you’re an app user you’ll be able to see this new feature very soon! Don’t forget, if you’re below your savings target you can set up a contribution to your pension via bank transfer in a few clicks.

We’ve teamed up with Legal & General to offer pension annuities

Pension annuities

We’re pleased to announce that we’ve partnered with Legal & General to introduce pension annuities to our customers aged 55 and over. A pension annuity can pay you a guaranteed income for the rest of your life, and you can choose to use some or all of your pension savings to buy an annuity when you retire.

An annuity is just one of the options open to savers upon retirement, alongside drawdown which lets you access your pension savings whenever you need to, while keeping the rest of your savings invested in a way that’s specially designed to provide an ongoing retirement income.

Visit our new pension annuities page to learn more and find out how you can get the best rate.

We want to help savers over 55 better manage and spend their pensions

In July we launched a new research report, looking at the experiences of people drawing down their pensions in the UK. After surveying almost 1,000 savers aged 55-70, who were either making plans to access their pension or were at the point of withdrawing, we learned that they faced three common challenges.

The coronavirus pandemic has made decisions about accessing pensions harder, with savers feeling more worried. For many, pensions have become disconnected from retirement, leading savers to access their pension early – paying too much tax and losing out on potential returns. We discovered that a desire for control can prompt a withdrawal, with savers often moving their money to a savings account or other investments.

In the coming months we’ll be exploring ways we can help this group of savers better manage and spend their pensions in retirement so look out for lots of content and some exciting innovations. In the meantime you can read our full report here.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in August 2020
August was a busy month at PensionBee HQ, where we rolled out our new Pension Confident ads and launched a shiny new homepage. Read on to find out what we were up to last month.

August was a busy month at PensionBee HQ, where we celebrated not one but two awards nominations! We also launched a shiny new homepage, showcasing the four customers who feature in our new Pension Confident ads, to coincide with the campaign’s roll out on billboards and bus shelters across the country. Read on to find out what else we were working on in August.

We’re helping savers across the UK be Pension Confident

Our Pension Confident ads

In the past few weeks you may have spotted our new Pension Confident TV ads featuring four of our lovely customers: Lynn, Juan, Priya and Nana. We’ve just extended the campaign to thousands of bus shelters and billboards across the country, so if you haven’t seen them yet, chances are you will in the coming weeks. If you spot one of our ads next time you’re using public transport, don’t forget to tweet us a picture!

We’re finalists at the 2020 WSB Awards

WSB Awards 2020

We’re delighted to announce that PensionBee is a finalist in the ‘Pension Provider of the Year’ category at the Professional Pensions Workplace Savings and Benefits Awards, which recognise the best pension and benefit providers in the UK.

We’ve also been shortlisted for BusinessCloud’s ‘100 FinTech Disrupters’, a ranking of the UK’s most exciting fintech companies, for the second year in a row. The winners will be determined by a combination of reader votes and selections from an expert judging panel.

We want to hear from you!

Share your views

We’re always keen to hear from our customers so we can learn from your experiences, and this month we’re looking to hear from mothers aged 35-44 who are passionate about the environment, and would be happy to take part in a focus group with one of our partners, ShareAction.

ShareAction is a registered charity that promotes responsible investment and aims to improve corporate behaviour on environmental, social and governance issues. If you’d be interested in sharing your views, please get in touch by emailing engagement@pensionbee.com.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

What happened at PensionBee in September 2020
September is always busy at PensionBee HQ and this past month hasn’t disappointed, with app updates and award wins. Read on to find out what we were up to in September.

September is always busy at PensionBee HQ and this past month hasn’t disappointed. In early September, we were delighted to announce that we surpassed a significant milestone – we now administer over £1bn of pension savings on your behalf. Thank you for entrusting us with your hard-earned savings and inspiring us to continue delivering a leading pension product!

As we look towards the end of the year, there’ll be some exciting announcements about our Fossil Fuel Free Plan, as well as a host of other new initiatives and product improvements coming down the line.

For now, read on to find out what else we worked on in September.

We made some changes to the way you can set up employer contributions

Employer contributions update

Over the past few months we’ve highlighted the changes we’ve made to simplify the process of making contributions to your pension, enabling you to add as many contributors and employers as you wish. We’ve now taken it one step further, making it even easier for employers to pay into your pension.

You can now make arrangements for your employer to pay into your PensionBee pension, without them needing to confirm the amount or regularity of the contributions in advance. As part of the new process we’ll ask you to confirm your eligibility for tax relief, as your employer can now make both employer and member (employee) contributions into your pension. For the member contribution, we’ll claim a _corporation_tax tax top up from HMRC on your behalf.

Simply follow the process of adding a new contribution in your BeeHive if you’d like to set up this arrangement, and your employer will be emailed some instructions to follow.

We celebrated our busiest month for award wins yet

September award wins

We’re thrilled to announce that in September, PensionBee was named ‘Employer of the Year’ at the FT Adviser Diversity in Finance Awards. We’re especially proud to win this award in recognition of our policies and initiatives that encourage diversity in the workplace, and intend to keep campaigning for wider representation in the pensions industry.

PensionBee has also won the award for ‘Pensions Innovation’ at the inaugural Finder Investing & Saving Innovation Awards, which celebrated the most innovative providers across the areas of saving, stocks and shares ISAs, pensions, share dealing, and CFD and forex trading.

We’re pleased to have also been named in the ‘FinTech50 2020’ list of 50 European fintechs to watch, for the third year in a row, and ranked number 38 in BusinessCloud’s list of ‘100 FinTech Disrupters‘ for 2020. The winners were determined by a combination of 5,000 reader votes and an independent judging panel, so if you voted for PensionBee, we thank you!

Last but not least, our founders, Romi and Jonathan, were featured in Business Leader Magazine’s list of ‘Top 32 Fintech Leaders‘.

Our CTO, Jonathan, discussed how we’re revolutionising pensions with technology

Jonathan on Digital Innovation Chat

Hear our CTO, Jonathan Lister Parsons, discussing the technology behind PensionBee’s mobile app and the impact of coronavirus on the pensions industry on Cleevio’s Digital Innovation Chat podcast.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

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E26: Are you ready for your 100-year life? With Andrew J. Scott, Jennifer Howze and Becky O’Connor

29
Mar 2024

The following is a transcript of our monthly podcast, The Pension Confident Podcast. Listen to episode 26, watch on YouTube, or scroll on to read the conversation.

PHILIPPA: Hello and welcome back to The Pension Confident Podcast. My name is Philippa Lamb. This month we’re tackling a big one. Are you ready to live for 100 years? It might sound like fantasy, but according to a recent study, 40% of today’s Gen Z-ers are likely to live that long - at least! Now, whatever age you are, chances are you’ll live longer than your parents. And if you have kids, they could live a lot longer than you. So, just how long will we all be working, and what will retirement look like? Andrew J. Scott is an Economist, he’s bestselling Co-Author of ‘The 100-Year Life’, which made quite the splash when it was published in 2016. His latest book, ‘The Longevity Imperative‘, hit the bookstores this spring. That’s right, isn’t it?

ANDREW: It is. And spring is a good metaphor because it’s about how we remain evergreen over a longer life. So, there we go.

PHILIPPA: Nice. Well, he’s here to paint a picture for us of that 100-year life and how very different it’ll be. Thanks for coming in, Andrew.

ANDREW: My pleasure.

PHILIPPA: Among other impressive roles, Jennifer Howze is a former Lifestyle Editor of The Times. So, she knows a thing or two about how people like to spend their time. Now she’s the Editorial Director at Noon. That’s a platform all about midlife and how to do it well. Thanks for coming in.

JENNIFER: Thanks for having me.

PHILIPPA: Joining us again to help crunch the numbers and plan towards a happy retirement, we have PensionBee’s Director (VP) Public Affairs, Becky O’Connor. Always good to see you, Becky.

BECKY: Hi, Philippa.

PHILIPPA: Now, look, before we start, the usual disclaimer. Please do remember, anything discussed on the podcast shouldn’t be regarded as financial advice or legal advice. And when investing, your capital is at risk.

PHILIPPA: So, how are we all feeling about the prospect of living to 100?

ANDREW: Well, it’s daunting, isn’t it? But I think it’s going to be good. But it’s going to be a challenge. So, it’s a new era for humanity, I think.

PHILIPPA: Becky, excited? Frightened?

BECKY: I just can’t imagine what I’m going to be like at that age? It’s very difficult to -

PHILIPPA: Wrinkly!

BECKY: No, something will have been invented by then, surely, to prevent that. At low cost.

PHILIPPA: Yeah, let’s hope so, let’s hope so. I don’t know. What do you feel, Jennifer? Is it a good prospect?

JENNIFER: I come from a family of people who live a long time. My grandfather lived to 92. My mother’s in her, well I won’t say, she’s in her 80s, late 80s. And shows no signs of slowing down. So I feel like I’ve been thinking I’m going to live to 100 - at least.

PHILIPPA: Oh, so you’re quite ready for it then, aren’t you? In a way that maybe the rest of us aren’t.

JENNIFER: Oh, I don’t know about that!

PHILIPPA: Andrew, life expectancy, it varies around the world, doesn’t it? But it goes up every year?

ANDREW: Yeah, it’s a really complicated thing, life expectancy. But, in general, what we’ve seen over the last 100 years is every decade, life expectancy has increased by about two or three years, slowing down a little bit at the moment. But that means every generation is living six to nine years longer than the previous one. So, yeah, there’s this long-term trend in growing life expectancy, which is why the government says about half of the children born today can expect to live into their early to mid-90s.

PHILIPPA: Yeah, I was looking at those figures. It’s almost one-in-seven boys, isn’t it? And one-in-five girls born right now are expected to reach 100.

ANDREW: 100, absolutely. And it’s funny because I think what we tend to do, if you ask, first of all, most people understandably don’t try and think about how long they are going to live for. Although when it comes to financial planning, it’s a pretty important number. And then when they do, they tend to think about their grandparents, which, of course, if life expectancy has been increasing, is an error. And I think one of the things that it’s so important to grasp is only about 20% of how we age is genetic. About 80% is our behaviour and our environment. So, how we age is pretty malleable. So, of course, this is their question. How’d you feel about a 100-year life? It requires us to behave differently from past generations.

PHILIPPA: And we’re going to live very differently, aren’t we? Because right now it’s loosely, well, in the West, anyway, it’s a three-stage life, isn’t it? It’s education, it’s work and it’s retirement.

ANDREW: Yeah. I often say in the 20th century, we created two stages of life, teenagers, and we created retirement - and neither of them existed beforehand. My father, I think, was never really a teenager. He went to work at 14. I think the phrase first was really used in a New Yorker magazine in 1937. So, we invented teenagers. We invented this elongated time when children were developing before they became adults, and then we introduced retirement, and that worked brilliantly for a life expectancy of about 65, 70. But as we now have people living well into the 90s, we’ve got a bit of a problem, because all we’re really trying to do is stretch out that three-stage life with talk of the State Pension age going above 70.

PHILIPPA: You think we’re going to move to a multistage life, don’t you?

ANDREW: My view is that in the long run institutions should support the life we want to lead. And if you’re going to live to 100, there’s two really important things. The first is you’ve got to maintain your health. The second is, if you’re not going to see a fall in your standard of living, you’ve got to be more productive over your lifetime. So, we’ve got to work. But the key to these longer lives is we’ve got more time. How do we arrange that time? And so the metaphor I always tend to use is, I said earlier that every decade, life expectancy has increased by two or three years. That’s like saying, at the end of every day, here’s another six to eight hours. So, if we made the day 32 hours long, not 24 hours long, what would you do with that extra time? And it’s not about just what you do at the end of life. If it was me, if the day was 32 hours, I’d get up earlier, I’d go to bed later. Lovely sleep in the middle of the day. I wouldn’t have three meals, I’d have five smaller meals. Some would still be called breakfast, lunch, and dinner, but they’d change.

And that’s my sort of metaphor for what needs to happen. Yeah. That multistage career. Because the idea of starting work at 20 and finishing at 80 just sounds remorseless. And I think I’d just sort of say one more thing, because what we did in the 20th century was, as life got longer, we took a lot of leisure after retirement. And I think we’re going to be working for longer now, but we’re going to start to take some leisure this side of retirement. That may be kids starting work later. It may be working part-time before you retire, it could be mid-career breaks - but that’s what I refer to as a multistage life.

PHILIPPA: Yeah, it’s interesting. We were chatting before we came into the studio about this idea of young people already shifting to a different way of handling their 20s, maybe than I did. When it was all about, like, finish your education, get a job. You deal with students, and do you see that in them?

ANDREW: Totally. It’s actually very interesting. We’re seeing a sort of emerging adulthood, which that’s the phrase that demographers use, begin to develop now, as people take longer before they take on all those adult responsibilities. My dad was working at 14, he’s married at 17, he’s got a kid at 18 and a house at 19. Wow! I did all that mid-20s. For my kids it’s probably early 30s. So, I think we’re seeing some quite profound changes.

PHILIPPA: Yeah, I mean Jennifer you’re nodding. Have you seen that in 20-somethings as well? Just this slightly more laid back attitude to it. Well I don’t need to start yet, on real life.

JENNIFER: I think the 20-somethings I know, via my kids, they feel a lot more comfortable with that kind of episodic nature of their lives. Now I’m doing this, or I’m not enjoying this. My daughter went straight from sixth form to uni. She’s going to finish her course, but she’s already planning to take a year off and go travel with friends, instead of having a gap year then. But feels like she’s set herself up for that, because she’s kind of whizzed through uni. That’s the hope!

How work culture may change

PHILIPPA: I was thinking about work, Becky, and this whole how it’s going to affect, well, employers. Do we feel they’re ready for this? Because if we’re talking about a more fragmented work life, maybe that’s going to be very different, isn’t it?

BECKY: I think they have to maybe change a little bit, the work culture, and particularly, ageism in the workplace is still a thing, unfortunately. And that’s going to have to change if people are going to be working longer. So, that’s one thing that needs to be looked at, but also employers being more flexible and allowing people to go part-time and then maybe go back to full-time at some point. If they’re a valued employee and you want to keep hold of them, then looking at how as an employer, you can arrange the job around the person to keep somebody valuable in work and earning is another thing.

JENNIFER: Well, also the idea that businesses, companies will be excited about their older workers because of what they bring to the table. In addition to their knowledge, soft skills, sophistication, just an ability to be in the workplace more.

PHILIPPA: I mean, it does make you wonder whether employers will get their arms around this now that it’s going to be everyone, not just women, because women have been asking this for a long time.

ANDREW: I think that one of the problems we’ve always had is that if you want to work flexibly and have autonomy over your time, regardless of gender, you suffer a pay problem. And if everyone wants work to be more flexible, then I think we’ll design a system that helps support that. But we’re a long way from doing that right now.

PHILIPPA: Becky, it’s going to make saving more complex, isn’t it? I mean, saving is predicated on largely a monthly or a weekly or a regular wage, isn’t it? Financial products are designed for that. And if that’s not how we’re earning -

BECKY: Yeah.

PHILIPPA: - they’re not really going to work, are they?

BECKY: I mean, we have Auto-Enrolment. So, if you’re employed, then you have a workplace pension scheme. If you’re earning over a certain amount and you’re over 22, which is a good thing. So, as long as you’re employed, you’re going to be putting something away into a pension. That’s a relatively new thing. But of course, the nature of pensions has changed over time. So, we used to have more defined benefit schemes where you’d get the guaranteed income from a certain age, and now they’re defined contribution and so it’s a pot of money at the end, based on how much you’ve paid in. So, that also comes into play in terms of the choices that you have available to you. When you can retire is possibly later than you might like to retire if you don’t have enough saved up in that pot. And so people, I think, will need to have a greater awareness of what they’re going to need when they retire because of this switch from defined benefit to defined contribution, where you need to think more about it.

ANDREW: Well, I also want to pick up on this because I think this has really profound changes for pensions. Pensions, the very meaning of the word changed because of the three-stage life. A pension is seen as the income you now get in retirement. But if we change from a three-stage life, then actually we need to think about long-term savings much more broadly. There’ll be many more periods of accumulation when I’m building up my wealth. Many more periods of decumulationwhen I’m running it down. And I think ‘making hay while the sun shines’, because in a multistage life, at some point you’re going to say, my priority is I need to build up my finances. At other times you might say, actually I need to take a break because I’m stressed out or I need to spend time caring for family members. And it’s that shift in motivation at different points. But that’s a very much more complicated pattern of financial accumulation.

Financial challenges in midlife

PHILIPPA: It strikes me we’re going to see more self-employment as well. If we’re talking about these sort of portfolio careers where we’re doing a bit of this and a bit of that and at different stages of stuff. And midlifers, I mean, we’re already self-employed, aren’t we? 48% of self-employed people over 50, I saw some ONS data on that. I was surprised it was that high. Do the people in your cohort reflect that?

JENNIFER: Yes, they do. A lot of the Noon members do have these portfolio careers, but a lot of them are switching. They’re trying to do something new. And so a portfolio career really plays into that. I’d like to say, too, I think we need to really be kind to ourselves. All that self-talk on those moments when we can’t save as much. I’m having a moment right now with that. My daughter needs more financial support when she’s at university. She’s not earning, even with loans and whatnot, I’m basically footing the bill for all that. And so for me, the idea that I’m going to be really saving a lot of money for myself, for my pension or retirement, that’s just not feasible. But I can’t get stressed out about it.

PHILIPPA: Yeah, it’s going to be a different kind of mental attitude to saving, isn’t it? As you say, it’s going to be incredibly important, maybe more important than it’s ever been, but it won’t be linear, it won’t be constant.

ANDREW: I like to think about a broad portfolio of assets. And of course, finance is incredibly important. I’m an Economist, I kind of know how important finance is. But if we’re to last these longer lives, we’ve got to think about how we maintain our health, how we maintain our skills, how we maintain our relationships. And all of those require investment. They’re things that you can build up and if you don’t, they diminish and depreciate. And I think that’s that point about being kind to yourself. You’ve got to think much more broadly. When am I thinking about earning money to transfer it to later periods? Or when am I actually taking stock and building up my health or building up my skills in order to give myself an advantage later in life?

PHILIPPA: Do you know, the other thing I was thinking about, we talked happily about portfolio careers and white collar jobs and all the rest of it. But what about those jobs where physical fitness plays a big role? And there’s a lot aren’t there? When you think about catering, when you think about retail, when you think about emergency workers. All those jobs where, with the best will in the world, you can stay as fit as you like, there’s going to come a point where you don’t want to be on your feet all day. And that’s a lot of people.

ANDREW: The truth is, employment peaks at age 50 and then people start to leave the labour market. For a lucky few, it’s because they’ve got enough money, but for many it’s because they become ill, they have to care for someone who’s ill or their skills become out of date, or there’s ageism and they lose their job and can’t get another one. So, this is this really important thing about how you prepare yourself for that longer life. It starts way before you’re 80 or 90.

JENNIFER: Well, you’d hope also that there might be a change in, not just the workforce, but also in companies. You hear sometimes retail companies have a theory that employees should never sit down on their shift and that kind of thing, which just seems insane. I hope that as more older workers stay in employment, that we’ll see that bias, especially in retail, that kind of area, where it doesn’t really matter if you’re sitting or standing. It doesn’t really matter whether you’re 35, or 55, or 65.

ANDREW: I’ve done a lot of work on this and about, over the last 30 years in America, there’s been - 80% of the increase in employment has come in the form of what are called ‘age-friendly jobs’. Jobs that are more flexible, less physical and give you more autonomy.

PHILIPPA: What sort of jobs are they producing in the United States then? Age-friendly jobs?

ANDREW: It’s a big shift towards office work away from other sectors. So, what you haven’t seen is much improvement in construction jobs but, for instance, manufacturing has become a lot more age-friendly.

PHILIPPA: Automated?

ANDREW: Automation and robotics. They even put seats now for the production line so people can sit down. They might slightly slow the machine down. Basically, computing robots is sort of good, I think, for older workers.

BECKY: In fact, the government, I’d want to mention here, because it’s quite a good program. I rarely compliment the government for great initiatives, but there’s a digital skills training program that’s available for free and I think it’s a great example of something that somebody could consider if they wanted to retrain and move into something else later in life.

PHILIPPA: Absolutely. I’m thinking about other positives. I was thinking about housing because obviously it’s not all about work, is it? It’s about where we’re living. Obviously now we’ve got this proliferation of single-person households. I did wonder whether we might move back into, kind of, multigenerational living a bit as people get older. I mean, partly financially driven. Is that a good thing? Is that a bad thing? Discuss.

BECKY: We’re both smiling. I wonder if it’s for the same reason.

JENNIFER: The family compound. I like that idea!

PHILIPPA: Not everyone’s going to like this idea. I understand that. It did occur to me that might be a bit of a shift.

ANDREW: It’s already happening. You look at the age at which kids leave home, for instance, it’s much, much later.

PHILIPPA: And they come back?

ANDREW: Yeah. I think what you’re seeing though is more older people wanting to be independent.

PHILIPPA: Yeah, I suppose I was thinking about money. I was thinking about people pooling their financial resources, perhaps later in life. Just that whole thing of, OK, we’ve got two or three dwellings here, let’s throw them all into one and hopefully produce somewhere big enough for all of us.

BECKY: [From a] practical and financial point of view, it sounds ideal, doesn’t it? But then there’s, you know, perhaps some emotional issues with sharing, with different generations of the family together and that kind of thing, which would put people off.

PHILIPPA: No question! And who’s going to end up doing the caring? It’s going to be women, isn’t it? I think we all know that. Everything we’ve said so far does really reinforce that idea, that point you made, Andrew, that it’s going to take a lot more planning and a lot more saving, isn’t it? So, just remind us how long you think people will actually be working for in this new reality?

BECKY: Don’t say forever!

ANDREW: Well, you know what? Some people will. If you’re living to 100, I think you probably got to have a 60 year career. OK, now I’m always slightly low because it depends how much you earn, how much you like work, what your health is. But clearly, if life expectancy increases by 20 or 30 years, if we don’t work for longer, you take a big cut in your standard of living, so it’s a little bit your trade-off, what you want to do. If you hate work and you really, really can’t work, then it’s going to be a challenge.

PHILIPPA: So, how long, then do you see people actually being, given that they’re financially able to do it, being retired, not working at all?

ANDREW: Well, I also think retirement sort of had its day already. And the idea that there’s a single age where everyone comes to a hard stop at work is gone. And I sort of think that the notion that you should spend 30 years not working at the end of life, I’m not sure it’s terribly healthy for everyone.

We fear getting old, outliving our money, our health, our relationships, our skills and our sense of purpose. So, what do you do now to ensure that doesn’t happen? But it’s a major change, because for the first time ever in human history, the young can expect to become the very old. And I know that sounds weird, because we’ve always had old people and old people are always young. But it was only a minority of people who became old, and now it’s the majority. And I always say, if it’s a 10% chance of rain in London, I don’t pack an umbrella or a raincoat. If it’s a 35% chance, I might pack a small umbrella. If it’s an 80% chance, it’s umbrella and it’s coat. And I say those probabilities, because that’s the probabilities of a 20 year old reaching 80 in the UK in 1851, 1951, and today.

PHILIPPA: Is that right?

ANDREW: This is the other thing. Ageing is malleable. We know that there are things that we can do that make us age better. And there’s no secrets here. Everyone looks at me when I say this, like, well, what do I do? But it’s like, guess what? You don’t eat so much, you don’t smoke, you don’t drink, you exercise, you sleep well, you have positive, good relationships. All of those things make you age better and maintain your health. And of course, what has changed isn’t the knowledge that that’s what makes us age better, but the importance of doing that, because you’re now likely to become old.

PHILIPPA: Because work plays into better outcomes for things like dementia, doesn’t it?

ANDREW: Yeah.

PHILIPPA: So, you don’t necessarily want to have 30 years. Actually, I’d hate the idea of 30 years at the end of my life where I wasn’t working. But I know not everyone feels the same.

ANDREW: But it’s not just work. It’s about being engaged, isn’t it? It’s having a sense of purpose and a sense of identity and something that you need, that you want to do.

JENNIFER: Maybe the difference is that when we say retirement, we’re not necessarily thinking of sitting around the house watching TV. That’s a time when most people start to take on the projects that they’ve always wanted to do. And the thing that’s nice about a portfolio career is that you might be able to weave that more into life throughout, rather than it being something you keep right toward the very end, to do once you’re very, very old and maybe ill.

PHILIPPA: There’s lessons here for people like me, who, I mean, you talk about the projects everyone’s always wanted to do. But for those of us obsessed with work, we need to think a bit harder, don’t we, about what are we going to want to do if we’re fortunate enough to get to kind of that time where we’re still fit and we’re able and we’ve got the money.

ANDREW: But this is the right question for me, the heart of financial planning, because I think a lot of people get nervous about financial budgeting and numbers. But everyone’s pretty skilled at budgeting with time. They’re all used to the idea of ‘how do I fit everything in?’. And what this really is about is you’ve now got more time. What do you want to do with that time? And your point about, ‘I enjoy work. I want to carry on working. How do I do that for longer?’, that’s great. Other people are like, I can’t stand work. In which case, if I’m working for longer, do I change my job? Do I do something different? Is it about savings? Is it about training? But this is all about time, and financial planning for me is always about - how do I get the money I need to use the time that I want, in the way that I want it. And that’s what we got to really remember about longer lives.

Retirement landscape and pensions

PHILIPPA: Should we talk about where this money is going to come from? Because I was looking at the State Pension, and you’ll know more about this than I do, Becky. But it’s interesting, I was reading that when it first came in, I think it was 1908, wasn’t it? I’ve got it written down here. The gap between when you got it and when you were expected to die - that was only nine years. And already it’s 15. So, that’s just going to move out and out and out. I mean, it’s a great benefit, but it’s going to be a very expensive benefit for any government, isn’t it, with its ageing population? Should we even be factoring it into our planning?

BECKY: Yes, I think it’s reasonable to factor in some State Pension going forward. Like how much of a proportion of your overall income that makes up in the future is a question mark. When you’ll get it, if you’re a young person today is another big question mark.

PHILIPPA: It could end up means-tested, couldn’t it? If it gets too expensive.

BECKY: There’s several levers the government could pull to try and make it more sustainable. But I think we all agree, a bit, like we all agree on the NHS being a good thing in principle, that some kind of State Pension is a good idea. But if we think that, we also have to then accept that it’ll have to be modified to some degree, given longevity.

PHILIPPA: That certainly means later, doesn’t it? Because I think I’ve seen suggestions it’s going to need to be 71, age 71 by 2050.

BECKY: I think what the government’s going to keep coming up against, though, is regional disparities and inequalities which, you know, increasing the State Pension age is always going to seriously disadvantage some people and not bother other people.

PHILIPPA: The sort of people we talked about who do manual jobs, or jobs that they can no longer do if they’re -

BECKY: Completely. I mean, there’s a really strong case that some people should receive the State Pension much earlier.

PHILIPPA: Sooner, yeah.

BECKY: And they can’t be ignored. So, it’s really complicated and even means-testing, you know, it sounds like a great solution to it but good luck to the person trying to work out where to put those boundaries.

PHILIPPA: And always very expensive, means-tested benefits, it’s complex to do, isn’t it? How much more money are we going to need? I know it’s a big question. We’ve got an Economist at the end of the table and you know all about this, Becky. What’s the answer?

BECKY: Well, so let me quote the PLSA Retirement Income Living Standards amount.

PHILIPPA: Please do.

BECKY: So, this is the amount that you’re likely to need for different living standards in retirement, if you’re single or in a couple. There’s economies of scale to being in a couple, not surprisingly. For a moderate standard of living, which involves going on holiday, a foreign holiday once a year, and a few other kinds of luxuries, eating out once a month and so on. A single person it’s £31,000 and for a couple it’s £43,000. And for a comfortable standard of living, you’d need an annual income as a single person of £43,000 and as a couple, £59,000 between you. So, that’s just to give you an idea.

And then obviously, if you multiply that by the number of years you’re expecting to live for, you don’t need that amount of pension, because if it’s remaining invested in the market, then hopefully that pension pot would grow. So, it’s not quite the same as just multiplying that amount by the number of years you expect to live for, you could have slightly less in your pot. But it’s quite a lot of money. And you can, if you’re entitled to the full State Pension or any State Pension, you can subtract that from those figures. And at the moment, we’re looking at a State Pension of around £11,000 for the full new State Pension. So, that makes it seem slightly more achievable, perhaps.

But if you’re thinking about a comfortable retirement, you’re looking at the top end of that. Everything that Andrew said about working and so on, you can supplement your income through work if you’re able to work, and I think more people will be doing that realistically.

PHILIPPA: But of course, you can’t be sure that you’ll be able to work, can you?

BECKY: No, you can’t. And this is why a pension provision of some kind is so important. So, you know you’ve got something to fall back on, because you can’t assume either that you’re going to be able to work and therefore none of this applies to you.

PHILIPPA: What’s your feeling?

ANDREW: Well, these are really hard and difficult topics. And as those numbers suggest for most people, including myself, we haven’t got enough for what we need.

I do think, in economics, of the concept of ‘human capital’, which is your skills and your ability to work. And if you really want to make sure that you’re not going to be badly off in a longer life, the really big thing to do is to invest in your human capital, because if there’s a change in the pensions or if you suddenly have to spend more money but you could earn some more money, that’s enormously valuable. So, the solution is going to be, for sure, saving more, but also really making sure that you’ve got that human capital, that health, that skills, that purpose, that relevance. That means if you need to, you can top your money up again.

PHILIPPA: It does suggest to me then that, I think we’ve alluded to this earlier, investing in resilience, your own personal resilience and your own happiness and connectedness. This isn’t just a nice-to-have in this scenario, is it? It’s really, really important.

JENNIFER: Oh, my gosh. I mean, this is what we see. So, Noon runs these retreats, and what we find is the women who come there, they’ve had all these really different things happen to them, some of them quite shocking. But what they’re really looking for, yes, they want to reset with their work or with their money, but really it’s about reinvesting with their relationships.

PHILIPPA: This is relationships of all kinds?

JENNIFER: Relationships of all kinds, yes. So, it could be family relationships, relationships with your children, romantic relationships, even friendships or colleague relationships. Just that sense of really getting in touch with ‘What do you want now?’, and that it’s OK for that all to change, but you got to keep your eye on the ball for the end goal. Are these too many sports metaphors?

PHILIPPA: Not at all. I think we love a sports metaphor. But it’s interesting you say that because, as you say, if people, largely women, everyone, firefighting up until midlife, basically making it all happen, keeping it all heading in the right direction, and then you get to this point where you’re thinking, ‘OK, now I need to invest in these relationships that, frankly, I’ve been neglecting and just not foregrounding’. How do they do that? How do you advise them that they can start doing that?

JENNIFER: What we like to do is take an opportunity to say, ‘OK, step back. Also, it’s OK. Loads and loads of people feel this way’. And I think for a lot of people, especially in midlife, they feel like, ‘I should have it all together. Why am I falling apart? This bad thing has happened, but I’ve always been so resilient. Why am I not still on track?’.

PHILIPPA: Yes, ‘I’m older, so I should be fine’.

JENNIFER: ‘I should be fine’. And that discovering other people also feel that way and creating that kind of community of women that are like, ‘yes, it’s awful. Don’t worry, you’re doing fine’.

ANDREW: This is so important, what you’re doing, because when we go through transitions, there’s a thing that anthropologists call ‘liminality’, which I got very excited about writing ‘The 100-Year Life’. Because liminality is that bit in between when you’re no longer what you were and you’re not yet what you’re going to be. And some people love that space. For others, it’s very difficult. So, teenagers, we invented teenagers, and every teenager knows they’re no longer the child that you think they are, but they’re not yet the adult they’re going to be. And so it’s a difficult time. So, we create institutions to help people go through that transition, and that’s what we need to do now as we’re living longer lives. Because if you’re 50, you’re different from your mother and your grandmother at 50, because you’ve got more time ahead, you’re going to go through more transitions. But that’s often painful and difficult and uncertain. But if there’s others around to help you, to reassure you and say, you know what, this is great, because the real point of a longer life, I think, is to develop as an adult. I think [David] Bowie once said something like: ageing is the wonderful process where you become who you were always meant to be.

BECKY: Exactly.

ANDREW: And I think that’s it. We think about teenagers as, oh, you’re developed as an adult or 30, you’re an adult. But as life gets longer and longer, that adult development has to extend. When life was short, we rushed through it. But now -

PHILIPPA: It was about survival, wasn’t it?

JENNIFER: Well, and that’s what we call our community of - they’re ‘Queenagers‘.

ANDREW: Right, brilliant.

JENNIFER: They’re still going through that massive change, but now they’re, kind of, grown up.

PHILIPPA: Yeah, that’s a whole other podcast. Isn’t it? Fascinating, it really is. Can I just have your tips? What should we all be doing right now? I know we’re not the people around the table, the generation that’s necessarily going to make it over 100. We might do. But maybe for our kids, what should we be telling them to do right now to prepare for this?

BECKY: Eat well, practise sports, follow your interests, I think -

PHILIPPA: Make a lot of friends?

BECKY: Just, you know, look forward to a long life and hold that vision. To not just think about the one thing that you’re going to do for your job or what you want to do, but just think about the opportunities that’ll arise throughout.

PHILIPPA: Yeah.

ANDREW: The key to all of this is that you’ve got more time ahead of you. So, you’ve got to make a friend of your future self, because there’s a lot more future selves and it’s hard to know what I want to do tomorrow, let alone in 10, 20, 30 years time. But you sort of know that if I give my future self: health, money, purpose, skills, relationships - I’ll have options.

PHILIPPA: Jennifer?

JENNIFER: Think about investing now. I know that feels a little on the nose because of what we’re talking about, but really make it painless and everybody should be doing that. Often I feel like we only talk to one small part of society or one age group or whatever. It’s for everybody.

BECKY: What I’ve taken from this conversation is we need to rethink what a pension is actually for and not think about it as just for the future when we’re not working, when we’re sitting watching TV or going on holiday or whatever, but as something that’s there as a backstop for many different life moments where we’re not working temporarily or not earning as much and just reconceptualise what a pension is actually for.

JENNIFER: Yeah.

PHILIPPA: So interesting. It’s fascinating. Thank you very much indeed, everyone.

JENNIFER: Thank you.

ANDREW: My pleasure.

PHILIPPA: Next time we’re going to be talking about a challenge many of us have faced, trying to ‘keep up with the Joneses’. Just how much are you spending on that? And did you ever wonder if you might be paying quite a high price for your friendships? We’ll be diving deep into the true cost of your social circle. I think that’s going to be fascinating. If you’ve got the PensionBee app, you can find us there and on YouTube. Please do rate and review us if you’re liking the podcast. You know we always love to hear your thoughts.

A final reminder before we go, please remember anything we’ve discussed on the podcast, it shouldn’t be regarded as financial or legal advice, and when investing your capital is a risk. Thanks so much for being with us.

Risk warning

As always with investments, your capital is at risk. The value of your investment can go down as well as up, and you may get back less than you invest. This information should not be regarded as financial advice.

Period
Market Event
FTSE World TR GBP (%)
4Plus Plan (%)
4Plus Plan’s inception – 6 Sept 2013
QE Tapering, China Interbank Crisis and its aftermath
-5.44
-2.41
3 Oct 2014 – 15 May 2015
Oil price drop, Eurozone deflation fears & Greek election outcome
-5.87
-1.77
7 Jan 2016 – 14 Mar 2016
China’s currency policy turmoil, collapse in oil prices and weak US activity
-7.26
-1.54
15 June 2016 – 30 June 2016
BREXIT referendum
-2.05
-1.07
Period
Market Event
FTSE World TR GBP (%)
4Plus Plan (%)
4Plus Plan’s inception – 6 Sept 2013
QE Tapering, China Interbank Crisis and its aftermath
-5.44
-2.41
3 Oct 2014 – 15 May 2015
Oil price drop, Eurozone deflation fears & Greek election outcome
-5.87
-1.77
7 Jan 2016 – 14 Mar 2016
China’s currency policy turmoil, collapse in oil prices and weak US activity
-7.26
-1.54
15 June 2016 – 30 June 2016
BREXIT referendum
-2.05
-1.07
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